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3 Posts

03-03-2021

United Kingdom of Great Britain and Northern Ireland

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Navigation gesture

2021-03-03, 18:21 PM

Hi, I have just received my moto Edge, I have used nav gesture on previous phones, when I swipe up it goes to resent apps instead of home, it works from Google on left side it goes to home, button option works as intended,a quick swipe up from bottom is what I'm doing. 

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4789 Posts

02-11-2016

United States of America

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Re:Navigation gesture

2021-03-03, 23:15 PM

@ Devilmen wrote:

Hi, I have just received my moto Edge, I have used nav gesture on previous phones, when I swipe up it goes to resent apps instead of home, it works from Google on left side it goes to home, button option works as intended,a quick swipe up from bottom is what I' doing. 

 

Hello, sometimes gesture nav can be finicky. Try giving a slightly longer quick swipe, I notice that if I do too short of a swipe it will go to the recent apps. I will try to record a video showing what I mean. In the meantime, if that doesn't work, then record a video and share it with me so we can see your experience.

 

-Tom



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3 Posts

03-03-2021

United Kingdom of Great Britain and Northern Ireland

2 Signins

35 Page Views

  • Posts: 3
  • Registered: ‎03-03-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 3 of 5

Re:Navigation gesture

2021-03-04, 11:23 AM

Hi, thanks for replying, that doesn't work, it works properly swiping up from the Google page but not from other pages it goes into recent apps, must be a bug, I will factory reset, if no joy I will return the phone, as I have 14 day return policy, thanks. 

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4789 Posts

02-11-2016

United States of America

3272 Signins

73451 Page Views

  • Posts: 4789
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 73451
  • Message 4 of 5

Re:Navigation gesture

2021-03-04, 20:39 PM

@ Devilmen wrote:

Hi, thanks for replying, that doesn' work, it works properly swiping up from the Google page but not from other pages it goes into recent apps, must be a bug, I will factory reset, if no joy I will return the phone, as I have 14 day return policy, thanks. 

 

Of course, you're entitled to return it. I would really like to see a video of this happening still. regardless if you ultimately decide to return it. Please keep me updated after you perform the factory reset.

 

-Tom



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3 Posts

03-03-2021

United Kingdom of Great Britain and Northern Ireland

2 Signins

35 Page Views

  • Posts: 3
  • Registered: ‎03-03-2021
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 35
  • Message 5 of 5

Re:Navigation gesture

2021-03-04, 22:19 PM

Hi,  I did a factory reset and problem still exists, I've decided to return it, thanks for the prompt reply and help. 

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