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2 Posts

12-13-2020

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Question about the Moto Edge

2021-07-03, 16:07 PM

So I just bought the edge and now I'm reading that it has major screen problems, does anyone know if this was fixed in 2021?

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14293 Posts

03-05-2018

United States of America

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Re:Question about the Moto Edge

2021-07-04, 15:08 PM

Hi Tball117

 

I haven't seen recent reports regarding green smudges on the edge screen if that's what you're seeing, but we can always check and address this with warranty replacement/repair. I hope you're not having any similar behavior on your phone. Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

12-13-2020

United States of America

4 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎12-13-2020
  • Location: United States of America
  • Views: 15
  • Message 3 of 4

Re:Question about the Moto Edge

2021-07-05, 3:55 AM

I don't have the phone yet, It's currently getting shipped to me, sorry if my question confused you. I was just wondering if the green smudging bug was fixed :)

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20124 Posts

02-03-2016

United States of America

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Re:Question about the Moto Edge

2021-07-07, 15:31 PM

@ Tball117 wrote:

I don' have the phone yet, It' currently getting shipped to me, sorry if my question confused you. I was just wondering if the green smudging bug was fixed :)

 

Hi.

 

While there are still some incidents of this, the frequency has been reduced to the level of any other possible quality issue -- which means it's very low. And we are standing by the phones, so should you have a problem we will resolve it.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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