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1 Posts

06-29-2020

France

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  • Message 31 of 791

Re:Screen Issue

2020-06-29, 18:16 PM

@ MotorolaTom wrote:
 

 

Have them check which software build they are on. This goes for everyone with the motorola edge. If you're on QPD30.70-58 or a newer build and encounter the issue with the display then I would recommend having the device exchanged for repaired.

 

-Tom

 

Hi,

 

I'm experiencing this screen issue running the QDP30.70-58 build.

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4769 Posts

02-11-2016

United States of America

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  • Message 32 of 791

Re:Screen Issue

2020-06-30, 2:03 AM

@ jl92 wrote:
 

 

@ MotorolaTom wrote:
 

 

Have them check which software build they are on. This goes for everyone with the motorola edge. If you're on QPD30.70-58 or a newer build and encounter the issue with the display then I would recommend having the device exchanged for repaired.

 

-Tom

 

Hi,

 

I'm experiencing this screen issue running the QDP30.70-58 build.

 

I'm sad to see you're encountering this on your device. As I mentioned, I would recommend having the device exchanged or repaired.

 

-Tom



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10 Posts

06-23-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 33 of 791

Re:Screen Issue

2020-06-30, 15:34 PM
Mine is getting it again but not as bad but the new update hasn't made it worse. Thing is when not using it for long periods of time it goes away an only comes back when under constant use. Makes me believe it's a heat issue.
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4769 Posts

02-11-2016

United States of America

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  • Message 34 of 791

Re:Screen Issue

2020-07-01, 15:06 PM

@ Basil1987 wrote:
 

Mine is getting it again but not as bad but the new update hasn't made it worse. Thing is when not using it for long periods of time it goes away an only comes back when under constant use. Makes me believe it's a heat issue.

 

😢This makes me very sad. If you continue to encouter the issue then I would say you should have the device swapped/exchanged again. 

 

-Tom



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10 Posts

06-23-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 35 of 791

Re:Screen Issue

2020-07-01, 17:16 PM
I'm still using my first Device, I was hoping they would of fixed there glitch
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1 Posts

07-02-2020

Germany

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  • Message 36 of 791

Re:Screen Issue

2020-07-02, 7:47 AM

 

Hello, 

 

I am from Germany and I have a Motorola Edge with a Display Error. My Display is Green on the left side. You can only see it in dark Gray areas. I claimed the Edge and sent it back. On Saturday I will get a new Device and hope that everything is fine.

 

 

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10 Posts

06-23-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 37 of 791

Re:Screen Issue

2020-07-02, 14:54 PM
So I've been on the phone with Motorola customer service an I can send it in for repair which will be idk how long or try an get Amazon to give me a replacement BUT that isn't going to fix this fault.
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138 Posts

02-10-2017

Portugal

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  • Message 38 of 791

Re:Screen Issue

2020-07-06, 8:46 AM

Oh my! I was eager to buy this phone but this issues made me had second thoughts. 

 

Perhaps it´s better to wait for the new EDGE Lite or Moto 5G. They don´t have the waterfall display but they have similar specs. On a nearly 600€ sorry moto but it´s unacceptable. 

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174 Posts

01-24-2015

Germany

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  • Message 39 of 791

Re:Screen Issue

2020-07-08, 19:49 PM

Hi got a other Problem:

I can see vertical lines of the display when gray images come up & I can sometimes see the display sort of "refresh". 

 is this normal or did we see another fw Update soon?

 Bought the Edge last week from motorola.de.

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3 Posts

07-09-2020

Mexico

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  • Location: Mexico
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  • Message 40 of 791

Re:Screen issue

2020-07-09, 12:11 PM
After 8 days of being a happy user of a Motorola Edge in Mexico, my screen now has that weird green spots, like oil. I have already registered but I don't have that software update that everybody is talking. Please help! :(
20200708_202259.jpg 20200708_202310.jpg
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