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06-29-2020

FR

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  • Message 31 of 37

Re:Screen Issue

2020-06-29, 18:16 PM

@ MotorolaTom wrote:
 

 

Have them check which software build they are on. This goes for everyone with the motorola edge. If you're on QPD30.70-58 or a newer build and encounter the issue with the display then I would recommend having the device exchanged for repaired.

 

-Tom

 

Hi,

 

I'm experiencing this screen issue running the QDP30.70-58 build.

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2229 Posts

02-11-2016

US

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  • Message 32 of 37

Re:Screen Issue

2020-06-30, 2:03 AM

@ jl92 wrote:
 

 

@ MotorolaTom wrote:
 

 

Have them check which software build they are on. This goes for everyone with the motorola edge. If you're on QPD30.70-58 or a newer build and encounter the issue with the display then I would recommend having the device exchanged for repaired.

 

-Tom

 

Hi,

 

I'm experiencing this screen issue running the QDP30.70-58 build.

 

I'm sad to see you're encountering this on your device. As I mentioned, I would recommend having the device exchanged or repaired.

 

-Tom



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10 Posts

06-23-2020

GB

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  • Message 33 of 37

Re:Screen Issue

2020-06-30, 15:34 PM
Mine is getting it again but not as bad but the new update hasn't made it worse. Thing is when not using it for long periods of time it goes away an only comes back when under constant use. Makes me believe it's a heat issue.
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2229 Posts

02-11-2016

US

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  • Message 34 of 37

Re:Screen Issue

2020-07-01, 15:06 PM

@ Basil1987 wrote:
 

Mine is getting it again but not as bad but the new update hasn't made it worse. Thing is when not using it for long periods of time it goes away an only comes back when under constant use. Makes me believe it's a heat issue.

 

😢This makes me very sad. If you continue to encouter the issue then I would say you should have the device swapped/exchanged again. 

 

-Tom



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10 Posts

06-23-2020

GB

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  • Message 35 of 37

Re:Screen Issue

2020-07-01, 17:16 PM
I'm still using my first Device, I was hoping they would of fixed there glitch
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1 Posts

07-02-2020

DE

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  • Message 36 of 37

Re:Screen Issue

2020-07-02, 7:47 AM

 

Hello, 

 

I am from Germany and I have a Motorola Edge with a Display Error. My Display is Green on the left side. You can only see it in dark Gray areas. I claimed the Edge and sent it back. On Saturday I will get a new Device and hope that everything is fine.

 

 

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10 Posts

06-23-2020

GB

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  • Message 37 of 37

Re:Screen Issue

2020-07-02, 14:54 PM
So I've been on the phone with Motorola customer service an I can send it in for repair which will be idk how long or try an get Amazon to give me a replacement BUT that isn't going to fix this fault.
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