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6777 Posts

02-11-2016

United States of America

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  • Message 41 of 819

Re:Screen Issue

2020-07-09, 15:40 PM

@ KiRiON wrote:
 

 

Hi got a other Problem:

I can see vertical lines of the display when gray images come up & I can sometimes see the display sort of "refresh". 

 is this normal or did we see another fw Update soon?

 Bought the Edge last week from motorola.de.

 

Hello, I've not seen this. Can you take a picture showing these lines?

 

-Tom



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6777 Posts

02-11-2016

United States of America

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  • Message 42 of 819

Re:Screen Issue

2020-07-09, 15:40 PM

@ CarlosGGs wrote:
 

After 8 days of being a happy user of a Motorola Edge in Mexico, my screen now has that weird green spots, like oil. I have already registered but I don't have that software update that everybody is talking. Please help!:(

 

Sorry to hear you've been experiencing this as well. My recommendation is to have the device swapped or repaired.

 

-Tom

 



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174 Posts

01-24-2015

Germany

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  • Message 43 of 819

Re:Screen Issue

2020-07-09, 16:49 PM

Very hard to capture. But i see it on white (Chrome Browser) at Day too. At night its really visible. 

Just checked my one zoom and there is nothing. 

 

 

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174 Posts

01-24-2015

Germany

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  • Message 44 of 819

Re:Screen Issue

2020-07-10, 20:07 PM

-

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1 Posts

07-12-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 45 of 819

Re:Screen Issue

2020-07-12, 8:41 AM
This some issue :(
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1 Posts

07-12-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 46 of 819

Re:Screen Issue

2020-07-12, 17:25 PM
My wife and both got a Motorola Edge via O2 in UK and both having screen issues. Flickering, edge smugdyness, weird patterns and such. What's the process for getting fixed?
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174 Posts

01-24-2015

Germany

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  • Message 47 of 819

Re:Screen Issue

2020-07-13, 21:45 PM

Hello @motorolaTom?

Any answer? My camera is flickering too and showing 2-3 dots in the picture. I already send pictures and Video to the playstor@ team. But i think i didnt get an answer if it a Software or Hardware Problem... I only had a Day left for return it to motorola.de.

Factory reset and clean install didnt help. 

 

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226 Posts

04-03-2018

United Kingdom of Great Britain and Northern Ireland

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  • Message 48 of 819

Re:Screen Issue

2020-07-14, 8:39 AM

My wife and both got a Motorola Edge via O2 in UK and both having screen issues. Flickering, edge smugdyness, weird patterns and such. What's the process for getting fixed?

 

Hi. We would be happy to arrange a repair for you. In order to do that, could you send us a DM with your full name, email address, phone number and IMEI and proof of purchase of both devices?

 

Kind regards, 

 

Sara

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226 Posts

04-03-2018

United Kingdom of Great Britain and Northern Ireland

461 Signins

3677 Page Views

  • Posts: 226
  • Registered: ‎04-03-2018
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  • Message 49 of 819

Re:Screen Issue

2020-07-14, 8:54 AM

Hello @motorolaTom?

Any answer? My camera is flickering too and showing 2-3 dots in the picture. I already send pictures and Video to the playstor@ team. But i think i didnt get an answer if it a Software or Hardware Problem... I only had a Day left for return it to motorola.de.

Factory reset and clean install didnt help. 

 

Hi. If unfortunately Factory Data Reset did not solve this issue, we would advise a repair. We would be happy to arrange one for you. Could you send us a DM with your full name, email address, phone number, IMEI number of your device and the proof of purchase?

 

Kind regards, 

 

Sara

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20124 Posts

02-03-2016

United States of America

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  • Message 50 of 819

Re:Screen Issue

2020-07-14, 12:12 PM

@ KiRiON wrote:
 

 

Hello @motorolaTom?

Any answer? My camera is flickering too and showing 2-3 dots in the picture. I already send pictures and Video to the playstor@ team. But i think i didnt get an answer if it a Software or Hardware Problem... I only had a Day left for return it to motorola.de.

Factory reset and clean install didnt help. 

 

 

 

Hi KiRiON.

 

Please start a new topic on this as it's not related to this other issue. I think I know what the dots are but can you provide something other than this screenshot, which doesn't show anything? 

 

The camera flicker is new so more details on that would be really helpful -- when does it happen, and what's the impact.

 

Thanks,

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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