Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola edgemotorola edge+
All Forum Topics
Options

2 Posts

05-04-2021

United States of America

4 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎05-04-2021
  • Location: United States of America
  • Views: 25
  • Message 1 of 3

Turbo Charge after Android 11

2021-05-04, 3:58 AM

Hello,

After my upgrade to android 11 the turbo charge does not work.  Regardless of which charger or cable I use (including the Motorola one that came with the phone) it still shows as charging slowly.  Is there a known issue with the android update affecting the charging speed?

Reply
Options

19868 Posts

02-03-2016

United States of America

2507 Signins

63198 Page Views

  • Posts: 19868
  • Registered: ‎02-03-2016
  • Location: United States of America
  • Views: 63198
  • Message 2 of 3

Re:Turbo Charge after Android 11

2021-05-05, 14:23 PM

@ Markskwar wrote:

Hello,

After my upgrade to android 11 the turbo charge does not work.  Regardless of which charger or cable I use (including the Motorola one that came with the phone) it still shows as charging slowly.  Is there a known issue with the android update affecting the charging speed?

 

Hi.

 

No, I've not seen this reported. Since you have your IMEI in your profile we can take a look at your check-in data to see if there are any clues there. Do you mind if I look at your apps to see if they could be interfereing? (You can just reply here, yes or no.)

 

Or, can you test in Safe Mode to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up.

 

Thanks!

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Reply
Options

2 Posts

05-04-2021

United States of America

4 Signins

25 Page Views

  • Posts: 2
  • Registered: ‎05-04-2021
  • Location: United States of America
  • Views: 25
  • Message 3 of 3

Re:Turbo Charge after Android 11

2021-05-05, 18:24 PM

Yes, you can look into my apps.  I restarted in safe mode and am still having the same issue.  

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms