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  • Message 1 of 13

VoLTE and VoWiFi for EU version

2021-01-02, 14:49 PM

Hello,

 

Could You confirm that EU version of Moto EDGE (reteu XT2063-3) support IMS services (VoLTE and VoWiFi)? 

 

Prior G8+ and G9+ supported it and worked fine. 

 

I understand that certain smartphones should be supported by carrier, but first I would like to have Your confirmation. 

Thank You in advance! 

 

 

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26 Posts

07-07-2020

Russian Federation

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  • Message 2 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-03, 8:52 AM

just in case PN PAJA0014DE

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4254 Posts

02-11-2016

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  • Message 3 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-04, 22:20 PM

@ Gravehead wrote:

Hello,

 

Could You confirm that EU version of Moto EDGE (reteu XT2063-3) support IMS services (VoLTE and VoWiFi)? 

 

Prior G8+ and G9+ supported it and worked fine. 

 

I understand that certain smartphones should be supported by carrier, but first I would like to have Your confirmation. 

Thank You in advance! 

 

 

 

Hello. I don't know off hand, but I can ask. What carrier are you looking to use the phone with?

 

-Tom



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26 Posts

07-07-2020

Russian Federation

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  • Message 4 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-05, 6:24 AM
Hello Tom, Currently I'm using Russian carriers Megafon, MTS, Tele2. I hope a bit later it would be Telia Finland. Thank You.
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4254 Posts

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  • Message 5 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-06, 2:13 AM

@ Gravehead wrote:

Hello Tom,Currently I' using Russian carriers Megafon, MTS, Tele2.I hope a bit later it would be Telia Finland.Thank You.

 

Thanks, I'll reach out to some people on my end to see if I can get confirmation on VoLTE/VoWiFi on those carriers.

 

-Tom



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  • Message 6 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-06, 18:45 PM
Hi Tom, I think that it is not worth continuing. I contacted support, the phone will not work with the IMS profiles of most European providers, although this model with this part number is sold in at least 3 countries. IMS profiles will not be added, although they could - only 3 lines of text in the EFS section will not affect anything. As a result, an artificial limitation. But why? For the last 5 years I have used more than 8 Moto phones - now I don’t want to. the manufacturer does not want to dialogue with the user. It's a pity the phones were good.
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  • Message 7 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-06, 20:43 PM

@ Gravehead wrote:

Hi Tom,I think that it is not worth continuing. I contacted support, the phone will not work with the IMS profiles of most European providers, although this model with this part number is sold in at least 3 countries.IMS profiles will not be added, although they could - only 3 lines of text in the EFS section will not affect anything. As a result, an artificial limitation. But why?For the last 5 years I have used more than 8 Moto phones - now I don’t want to. the manufacturer does not want to dialogue with the user. It' a pity the phones were good.

 

Please give me the chance to discuss this with some people on my end. I have some preliminary info that says it will get support for carrier IMS features, but let me get confirmation. As you can see, I'm willing to discuss and keep working with you if you give me the chance. 

 

-Tom



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26 Posts

07-07-2020

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  • Message 8 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-07, 6:27 AM
Hello Tom, I will be very glad if you can help me. :)
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26 Posts

07-07-2020

Russian Federation

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  • Posts: 26
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  • Message 9 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-11, 15:21 PM

Hello Tom,

 

Do You have an any updates?

 

Techsupport no longer communicates with me about this issue. 

 

 

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4254 Posts

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  • Message 10 of 13

Re:VoLTE and VoWiFi for EU version

2021-01-11, 21:40 PM

@ Gravehead wrote:

Hello Tom,

 

Do You have an any updates?

 

Techsupport no longer communicates with me about this issue. 

 

 

 

Hello, I do have one confirmed update. The edge does not support these IMS features on Megafon Russia. As for MTS, Tele2, and Telia, I'm still trying to get confirmation on those.

 

-Tom



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