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14293 Posts

03-05-2018

United States of America

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  • Message 1 of 8

Warranty registration problems?

2020-04-22, 16:51 PM

Hi,

 

If you need assistance with registering your phone on the Motorola site or the site is showing incorrect warranty information, we're here to help.

 

For registration issues, please ensure you're using the correct site. Links below:

 

 

If you still need assistance or your warranty information is showing incorrectly, please use this form. We will do our best to help however we can. Thanks!

 

-Rich



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186 Posts

12-14-2013

United States of America

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  • Message 2 of 8

Warranty registration problems?

2020-05-19, 10:48 AM
It doesn't help when you get to the site for the US and it doesn't list the Edge+. No way for me to send info. I fill out everything with IMEI and Serial # but Phone type is a listed as necessary
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20124 Posts

02-03-2016

United States of America

2589 Signins

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  • Message 3 of 8

Re:Warranty registration problems?

2020-05-21, 19:32 PM

@ KoolAde5 wrote:
 

It doesn't help when you get to the site for the US and it doesn't list the Edge+.No way for me to send info. I fill out everything with IMEI and Serial # but Phone type is a listed as necessary

 

Hi.

 

Thanks -- we will look into this.

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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186 Posts

12-14-2013

United States of America

236 Signins

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  • Posts: 186
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  • Location: United States of America
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  • Message 4 of 8

Re:Warranty registration problems?

2020-05-23, 16:27 PM
Matt Heads up when I tried to add the Edge+ again using my Google Sign in would not let me. So I signed in with my Moto ID and it let me add it to my devices and set as Primary.
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1 Posts

09-14-2020

Pakistan

6 Signins

15 Page Views

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  • Message 5 of 8

Warranty registration problems?

2020-09-14, 18:41 PM
I am here in UAE
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9 Posts

11-23-2020

Canada

28 Signins

250 Page Views

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  • Message 6 of 8

Re:Warranty registration problems?

2020-11-23, 10:47 AM

Tried to register for Canada no luck just so ya know phone is moto edge plus

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12 Posts

01-27-2021

Canada

17 Signins

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  • Location: Canada
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  • Message 7 of 8

Re:Warranty registration problems?

2021-02-04, 17:57 PM

Thank you for the links.  I registered my imei on the Canada site.  

 

It just says that my warranty expires on Jan 2022.  But no exact day though. 

 

Also, does anyone know how to read the manufacture date on the box?  Mine is 2020-12-10.  Is that Dec 10, or Oct12?

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388 Posts

08-30-2018

United States of America

895 Signins

18818 Page Views

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  • Message 8 of 8

Re:Warranty registration problems?

2021-04-13, 19:22 PM

@ Superdaddy wrote:

Thank you for the links.  I registered my imei on the Canada site.  

 

It just says that my warranty expires on Jan 2022.  But no exact day though. 

 

Also, does anyone know how to read the manufacture date on the box?  Mine is 2020-12-10.  Is that Dec 10, or Oct12?

 

Hello Superdaddy,

 

The date 2020-12-10 would be December 10, 2020. 

 

Becky



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