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  • Posts: 2
  • Registered: ‎06-17-2021
  • Location: United States of America
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  • Message 21 of 22

Re:Not compatible on Verizon prepaid

2021-06-18, 1:08 AM
Just to followup my previous message... 5 calls to VZW, about 4 hours total, drove to the nearest corporate VZW store. They were unable to provision the phone and a new 5G SIM onto the account. They spent 45 minutes on hold with VZW prepaid group who WAS able (after about 20 minutes of actual working on it :-) ) to get the phone and SIM provisioned. Voicemail, phone, mobile data, and texting all tested and working... Very happy finally.

4519 Posts


United States of America

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  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 62255
  • Message 22 of 22

Re:Not compatible on Verizon prepaid

2021-06-18, 16:18 PM

Hi Pluribuw,


That's great to hear that everything is working now. Thank you for keeping us updated on this. Please don't hesitate to reach out if you have any other questions or concerns. 


Best regards,
Motorola Support

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