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04-08-2021

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Wi-Fi Calling

2021-04-08, 4:37 AM

I currently have a Z3 Play and I am considering upgrading to a One 5G Ace. Most of my activities on this device are through my wi-fi.

My carrier, Ting, supports wi-fi calling through T-Mobile. 

Does anyone know if the One 5G Ace supports wi-fi calling?

Thanks in advance for your help!

JLB
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4792 Posts

02-11-2016

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Re:Wi-Fi Calling

2021-04-08, 19:20 PM

@ Oldsman1 wrote:

I currently have a Z3 Play and I am considering upgrading to a One 5G Ace. Most of my activities on this device are through my wi-fi.

My carrier, Ting, supports wi-fi calling through T-Mobile. 

Does anyone know if the One 5G Ace supports wi-fi calling?

Thanks in advance for your help!

 

Hello and thanks for posting your question. It's always good to get this information before committing to a purchase. To answer your question, according to our carrier compatibility listed in the specs: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537, the phone does not support WiFi calling on Ting. I did a quick scan through all our current models and it does not appear that any of them support WiFi calling on Ting. I know that's not what you wanted to hear, but I want to make sure you are fully informed. Let me know if you have any other questions.

 

-Tom



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4792 Posts

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  • Message 2 of 6

Re:Wi-Fi Calling

2021-04-08, 19:20 PM

@ Oldsman1 wrote:

I currently have a Z3 Play and I am considering upgrading to a One 5G Ace. Most of my activities on this device are through my wi-fi.

My carrier, Ting, supports wi-fi calling through T-Mobile. 

Does anyone know if the One 5G Ace supports wi-fi calling?

Thanks in advance for your help!

 

Hello and thanks for posting your question. It's always good to get this information before committing to a purchase. To answer your question, according to our carrier compatibility listed in the specs: https://www.motorola.com/us/smartphones-motorola-one-5g-ace/p?skuId=537, the phone does not support WiFi calling on Ting. I did a quick scan through all our current models and it does not appear that any of them support WiFi calling on Ting. I know that's not what you wanted to hear, but I want to make sure you are fully informed. Let me know if you have any other questions.

 

-Tom



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Re:Wi-Fi Calling

2021-04-08, 22:58 PM

Hi Tom,

Thanks for your prompt response. Ting is just a sub-let of T-Mobile. I really just needed to know if the device is capable of wi-fi calling. I can handle the rest myself.

I will follow the link that you suggested and see what I can find there.

Again, thanks for your help! 

 

Be well!

Jim

JLB
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Re:Wi-Fi Calling

2021-04-08, 23:07 PM

Hey Tom,

You are correct with that link. If the big dummy had read the "Carrier Compatibility" section, it would have saved some time.

Thanks again!

 

~ Jim

JLB
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4792 Posts

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Re:Wi-Fi Calling

2021-04-09, 15:13 PM

@ Oldsman1 wrote:

Hey Tom,

You are correct with that link. If the big dummy had read the "Carrier Compatibility" section, it would have saved some time.

Thanks again!

 

~ Jim

 

Jim, you are most welcome. And don't put yourself down. The carrier compatibility section isn't in the most obvious place and many people completely miss it. 

 

I am going to check some stuff on my end to confirm that Ting in fact truly doesn't support WiFi Calling on the ACE and other models. As of right now, I can only go with what our site says, but just to be 100% I'm asking some people on my end.  I'll reply back once I have 100% confidence. 

 

-Tom



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02-24-2020

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  • Message 6 of 6

Re:Wi-Fi Calling

2021-04-11, 21:14 PM

@ Oldsman1 wrote:

I currently have a Z3 Play and I am considering upgrading to a One 5G Ace. Most of my activities on this device are through my wi-fi.

My carrier, Ting, supports wi-fi calling through T-Mobile. 

Does anyone know if the One 5G Ace supports wi-fi calling?

Thanks in advance for your help!

 

I don't know about Ting, but One Ace works 100% with T-Mobile

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