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Re: Android 10 is out for Motorola One Action

2020-02-09, 7:17 AM

If Moto would only have Android One devices, yeah, I would agree with that (maybe not one, but two months would probably be enough). But they don't. :) They also don't offer bare-bones Android. They do implement some of their custom stuff, as well. Not much, and that's good. But...that needs to be tested, too. To see if it works on the new operating sistem. And they also don't have unlimited resources.

 

It's perfectly normal that you see things from your own perspective. And that perspective will always be subjective, since it's your own. But if you can, try to look at this from Moto's point of view, as well. Try to understand why this happens.

 

No idea of an actual date... But this is exactly why I was asking you guys about the regions and each corresponding variant. Cause, as I said before, I'm pretty sure this is not done at random. I think it's done in their order. And since Android 10 for the XT2013-2 has already started to roll out, I'm guessing it shouldn't be that far off. Couple of weeks maybe.

 

But of course, this is only speculation. I cannot know for sure.

I'm just a human being human.
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Re: Android 10 is out for Motorola One Action

2020-02-09, 7:27 AM

I agree with all of you. And I agree that Motorola does not have good communication with users. The other day I emailed Tech Support, and they haven't responded yet.
We just forgot one thing, this phone is part of Android One Program. He should have privileges over upgrades. Motorola seriously need to work on updating information to its users.

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Re: Android 10 is out for Motorola One Action

2020-02-09, 7:33 AM

Which is exactly why I suggested this: https://forums.lenovo.com/t5/motorola-one-action/Suggestion-Schedule-for-Android-releases-available-to-the-users/td-p/4634522

 

But...if you get the time to do so, I would invite you to read the thread, and the Solution. It's not really a "solution", in the sense that it doesn't actually solve the problem, but I think it does provide a very good background story from Motorola's perspective.

 

Basically, they did try to do that, and people were very angry when they missed a deadline (kinda like you guys are now, even though, for as far as I know, there was no official deadline provided) and pushing them, even when they didn't miss the deadline and even when they had the information available. So...yeah... That's why.

 

But I'll let you read it for yourself. :)

I'm just a human being human.
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04-06-2015

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Re: Android 10 is out for Motorola One Action

2020-02-09, 8:37 AM

Fickey, real world is far from perfect. I have no idea how much the flu season influences Motorola's ability to prepare the updates. I also have no idea how much this work is outsourced from China. As much as I know, Apple faces a production crises due to coronavirus situation. These things may influence Motorola and other producers also.

I recommend you to read the support forums of other brands. Perhaps you will realize that all manufacturers have their own problems. There is always something to start nagging about. 

But there is also another world out there - a world that is not dominated by firmware updates. There is sunshine and rain and stuff - many things we have forgotten. 

Of course this thing with the update is crap but please, let's stay civilized.

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Re: Android 10 is out for Motorola One Action

2020-02-09, 9:13 AM

 wrote:

 

But there is also another world out there - a world that is not dominated by firmware updates. There is sunshine and rain and stuff - many things we have forgotten. 


Beautifully said. And yeah, true...

I'm just a human being human.
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Re: Android 10 is out for Motorola One Action

2020-02-10, 19:18 PM

Of course we're going to stay civilized. I'm just saying that Motorola could take a little more care of the end users. Today I received an e-mail response from the local Motorola office in Belgrade.

Dear ***,
We thank you for the contact Motorola/Lenovo customer service.
Unfortunately, we don't have any information right about when it will be exactly Android 10 to arrive at Motorola One Action.
The upgrade started first in the UK and Russia, so it will soon arrive in Europe, but I have no information when correctly.
When the upgrade arrives, your phone will offer it, and the information will also be available on our web page:

https://motorola-global-en-roe.custhelp.com/app/software-upgrade-news/g_id/1995/track/CvPDjQqQDv8e~f~EGjQy~yp47kIq2y75Mv8t~zj~PP~k

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Re: Android 10 is out for Motorola One Action

2020-02-10, 19:20 PM

I Also found this link:

https://mirrors.lolinet.com/firmware/moto/troika/official/

 

There's official images for every Motorola. Troika is code name for One Action.

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Re: Android 10 is out for Motorola One Action

2020-02-11, 7:24 AM

Fickey, I am on your side. Just that, waiting for updates never ends - from my own experience. 

When looking at the One Vision, there was a long term wait and then suddenly all countries started to receive it (yesterday or day before that).

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Re: Android 10 is out for Motorola One Action

2020-02-11, 16:39 PM
 Motorola one action has not received an update to android 10 in Romania so far and we are on February 11th
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Re: Android 10 is out for Motorola One Action

2020-02-11, 17:45 PM

It will arrive soon.

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