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309 Posts

10-13-2019

Romania

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Re:Android 11 update

2021-10-05, 12:01 PM

The rollout doesn't happen for everyone at the same time. Even if they're from the same country. 

I'm just a human being human.
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84 Posts

02-21-2020

Romania

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Re:Android 11 update

2021-10-05, 12:28 PM

My phone is also bought from Poland but I am in Romania and I have not received an update since July 2021. These are really frivolous.https://motorola-global-en-roe.custhelp.com/app/software-upgrade-news/g_id/1995#gs=eyJndWlkZUlEIjoxOTk5LCJxdWVzdGlvbklEIjo0LCJyZXNwb25zZUlEIjoxMTEsImd1aWRlU2Vzc2lvbiI6Ik9zODU1T21wIiwic2Vzc2lvbklEIjoiMXNUMjVPbXAifQ..

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84 Posts

02-21-2020

Romania

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Re:Android 11 update

2021-10-06, 7:31 AM

Lenovo  the biggest crooks October 6 we have not received an update since July, the Chinese from Lenovo have forgotten about us

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3994 Posts

03-04-2016

India

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Re:Android 11 update

2021-10-07, 7:04 AM

@ Adrianosss wrote:

Lenovo  the biggest crooks October 6 we have not received an update since July, the Chinese from Lenovo have forgotten about us

Hi Adrianosss   ,

 

Motorola is committed to implement essential security patches. As new security issues emerge, we will evaluate them and update your phone as needed.

 

Regards,

Sandip



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3 Posts

01-28-2020

Germany

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Re:Android 11 update

2021-10-07, 7:41 AM

@ Agent_Sandeep wrote:

@ Adrianosss wrote:

Lenovo  the biggest crooks October 6 we have not received an update since July, the Chinese from Lenovo have forgotten about us

Hi Adrianosss   ,

 

Motorola is committed to implement essential security patches. As new security issues emerge, we will evaluate them and update your phone as needed.

 

Regards,

Sandip

Hi Sandip!

Sorry - but this does not fall true for Motorola One Action (at least not the European RETEU version), Motorola as part of the Android one program is comitted to two (2)mayor upgrades and three years of MONTHLY security patches. As Action shipped with Android 9, we are entitled to receive Andorid 10 and 11! And we are entitled to receive monthly security patches!

Fact for the moment is: Android 12 is rolling out for a couple of phones soon - and some (most) of us are still waiting for Android 11. What bothers me personally even more: Since July there was no security patch! Maybe there is a reason, for this strange policies - but it would be a good idea for Motorola to comunicate those - ideally with a little roadmap for the rollout.

To me it was the third time in live that I gave a Motorola smartphone a chance - and I know: Fool me once... - but this definitely is it. With all other  mayor phone brands you can trust in their promises - if I buy a Samsung phone I buy a lot of Samsung software crap with it, but I get fast and regular updates, even with their low and mid end lines, with Xiaomi I have loads of bloatware and the big questionmark what they do with the data they are collecting, but even with the cheap ones I get security patches on a regular (maybe 3 - monthly) base. And with Nokia I have a vanilla android, regular updates but little weak hardware for the price they are requesting - and Google or Oneplus...

 

So Motorola offers good hardware at reasonable price - but service / communication does not match that level at all.

Let me ask again: Why do some of us (from the very same European countries, using the same carriers) have Android 11 since August / September - and others not? - This seems to be true for people from The Netherlands, Poland, Romania and Germany at least if I cross read this forum? 

Regards

Karsten 

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84 Posts

02-21-2020

Romania

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Re:Android 11 update

2021-10-07, 8:15 AM

The people from Lenovo who deal with the firmware think that they have problems with alcohol and forgot to put it on the Android 11 Network and for those with retail phones. Otherwise I can't explain why they are so frivolous. They had to provide monthly updates for 3 years, not every few months. My personal opinion is that they are ordinary crooks if we have not received the update from July 2021 and we are on October 7

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16 Posts

02-16-2020

United States of America

23 Signins

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  • Message 97 of 135

Re:Android 11 update

2021-10-07, 11:48 AM

You're not trying hard since you haven't even rolled out the August update 😠

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84 Posts

02-21-2020

Romania

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Re:Android 11 update

2021-10-07, 15:47 PM

The most frivolous on the market from Lenovo are ordinary crooks that only cause you nerves and stress.

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3 Posts

10-08-2021

Germany

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  • Message 99 of 135

Re:Android 11 update

2021-10-09, 6:07 AM

One Action is abandoned.

My next phone will be Nokia. Even older low end phones are receiving updates as promised with Android One program. I hope there will be some sanctions for Lenovo from Google and public authorities.

 

 

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20 Posts

05-31-2021

Poland

20 Signins

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  • Message 100 of 135

Re:Android 11 update

2021-10-09, 8:13 AM

Well I used their brand for 8 years continuously until i changed for Motorola around year ago :)

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