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19891 Posts

02-03-2016

United States of America

2511 Signins

63318 Page Views

  • Posts: 19891
  • Registered: ‎02-03-2016
  • Location: United States of America
  • Views: 63318
  • Message 21 of 35

Re:Android 11 update

2021-04-06, 13:42 PM

@ looneyfan wrote:

I am in the united states and still stuck on the November security update and there hasn' been any updates since. They also lied and said we would get android 11 but now they say the US and Canada are not getting it.

 

Hi.

 

The last information I received was that the security update should start rolling out today. Please check back in the next day or so and let me know if you've received it.

 

Sorry about the delay.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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11 Posts

06-28-2020

United States of America

18 Signins

140 Page Views

  • Posts: 11
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  • Location: United States of America
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  • Message 22 of 35

Re:Android 11 update

2021-04-10, 20:46 PM

Hey matt, i never received the update and it has been 4 days. Any idea why?

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13477 Posts

03-05-2018

United States of America

1276 Signins

173210 Page Views

  • Posts: 13477
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 173210
  • Message 23 of 35

Re:Android 11 update

2021-04-13, 20:50 PM

Hi looneyfan

 

Just following up on this thread. Do you still need assistance with this? Please let me know if you have already received the update. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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8 Posts

11-10-2019

Ukraine

27 Signins

240 Page Views

  • Posts: 8
  • Registered: ‎11-10-2019
  • Location: Ukraine
  • Views: 240
  • Message 24 of 35

Re:Android 11 update

2021-04-14, 7:27 AM

I registered in the MFN program more than a year ago, for One Action .. Tell me, can I take part in the soak test Android 11? Thanks

 

 

Moto Action the best)
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28 Posts

02-21-2020

Romania

425 Signins

3225 Page Views

  • Posts: 28
  • Registered: ‎02-21-2020
  • Location: Romania
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  • Message 25 of 35

Re:Android 11 update

2021-04-14, 8:23 AM

Motorola is moving very slowly when it comes to the update we had to have android 11 from january even those with xiaomi phones received android 11 in January.  I came to the conclusion that motorola does not have professional employees who deal with software I am not able to update in time

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11 Posts

06-28-2020

United States of America

18 Signins

140 Page Views

  • Posts: 11
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  • Location: United States of America
  • Views: 140
  • Message 26 of 35

Re:Android 11 update

2021-04-14, 13:27 PM

I do still need assistance, i have not gotten the update 

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15 Posts

10-05-2019

Serbia

16 Signins

108 Page Views

  • Posts: 15
  • Registered: ‎10-05-2019
  • Location: Serbia
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  • Message 27 of 35

Re:Android 11 update

2021-04-14, 14:12 PM

I can't help you cause I am in europe. My phone is based on Android one but your's isn't. Bad luck.

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13477 Posts

03-05-2018

United States of America

1276 Signins

173210 Page Views

  • Posts: 13477
  • Registered: ‎03-05-2018
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  • Views: 173210
  • Message 28 of 35

Re:Android 11 update

2021-04-14, 14:46 PM

Hi beetrom

 

I responded to you from the other thread here. Software is still being tested. Kindly just wait until it's fully deployed. Thanks.

 

Hi Adrianosss

 

Sorry if you feel that way. We're trying our best to send your reports to the team. We never share timing information about Android 11, but if I get more information I'll share it with you. Thanks.

 

Hi looneyfan

 

I will ask this. Can you please update your forum profile with the current IMEI or Serial number from your device and let us know if we can look at some things from our end as well. See here for the instruction. Please make sure that the options under Settings > Privacy > Motorola Privacy. Thanks.

 

 

Best regards,
Rich
Motorola-Lenovo Support



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11 Posts

06-28-2020

United States of America

18 Signins

140 Page Views

  • Posts: 11
  • Registered: ‎06-28-2020
  • Location: United States of America
  • Views: 140
  • Message 29 of 35

Re:Android 11 update

2021-04-14, 23:27 PM

I have added my imei to my profile, thank you for taking a look.

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13477 Posts

03-05-2018

United States of America

1276 Signins

173210 Page Views

  • Posts: 13477
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 173210
  • Message 30 of 35

Re:Android 11 update

2021-04-15, 13:38 PM

Hi looneyfan

 

Thanks. We're checking this. I'll get back to you tomorrow. Kindly check for update via Settings from time to time. 

 

Best regards,
Rich
Motorola-Lenovo Support



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