cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MaxBo
Paper Tape
Posts: 2
Registered: ‎09-03-2019
Location: DE
Views: 111
Message 1 of 3

Moto One Action - Wifi problems in google play store

Hello, 

 

I tried to configure my moto one action out of the box, but there are wifi probleme with the google play store.

When Wifi is activ, I got the message that I haven´t a connection to the internet. But the wifi is correct configured and I also can watch movies using youtube on the moto action.

 

When I disconnect the Wifi and only use my mobile connection, then the play store is usable without any problems.

 

I tried to clear the cache and delete the user data but it doesn´t help. I did reset the phone to factory state and configured it new, but every time the same problem. 

 

What can I do, to use the play store in my wifi?

MaxBo
Paper Tape
Posts: 2
Registered: ‎09-03-2019
Location: DE
Views: 87
Message 2 of 3

Re: Moto One Action - Wifi problems in google play store

I did everything which they recommended here:

 

https://www.androidpit.com/google-play-not-working

 

Without success!

 

Administrator
Administrator
Posts: 17,317
Registered: ‎02-03-2016
Location: US
Views: 65
Message 3 of 3

Re: Moto One Action - Wifi problems in google play store


@MaxBo wrote:

I did everything which they recommended here:

 

https://www.androidpit.com/google-play-not-working

 

Without success!

 


Hi.

 

Can you try the troubleshooting steps here and let us know if it resolves your issue?

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Top Kudoed Authors