Motorola Community

motorola one Phonesmotorola one action
All Forum Topics
Options

25 Posts

11-22-2019

AR

165 Signins

1175 Page Views

  • Posts: 25
  • Registered: ‎11-22-2019
  • Location: AR
  • Views: 1175
  • Message 21 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-17, 22:01 PM

Por ahora no hay solución. Tengo el celular hace unos meses y sigue funcionando igual de mal el táctil. Si hablas con Motorola te dicen de llevarlo al servicio técnico pero es una perdida de tiempo. Te lo van a devolver igual que antes. Si logras que te lo cambien por otro es lo mismo porque todos los One Vision y One Action tienen el mismo problema. Es increíble que haya gente que diga que le funciona bien. Somos miles los que estamos reportando la falla. Ya perdí las esperanzas de que con una actualización de software se solucione. Evidentemente es un equipo mal fabricado. La conclusión es nunca más Motorola. 

Reply
Options

30 Posts

05-27-2019

SE

182 Signins

1357 Page Views

  • Posts: 30
  • Registered: ‎05-27-2019
  • Location: SE
  • Views: 1357
  • Message 22 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-17, 22:36 PM
I've had my one vision since May 2019 when it was released and I've never had any touch issues, and I know I'm not the only one without issues.
So it's not all vision/action devices.
Reply
Options

44 Posts

04-06-2015

EE

48 Signins

294 Page Views

  • Posts: 44
  • Registered: ‎04-06-2015
  • Location: EE
  • Views: 294
  • Message 23 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-18, 12:47 PM

The same, no problems at all. 

There are some reports that disabling Moto actions/display may improve the situation. I do not know if that's true as my custom is to disable everything I do not need from the start.

 

Tu tienes que probar deshabilitar Moto Action y Moto Display. talvez puede ayudar.

Reply

Re: Touch senstivity issues during charge and with screen protectors

2020-01-19, 7:12 AM

I am using an XT2013-2 RETEU Device since 1 week - and i am also NOT affected from this bug.

 

Even with the original Moto-Charger the phone came with, everything is perfectly fine while charging. are you guys using the phone with the bundled transparent silicone case?

 

i am using it - maybe that's the reason i and some others have no problems. years ago i've had an iphone 6s - and had touch screen issues while charging the device - but as soons as the device was put in a case - the problems were gone. maybe that will "fix" it.

Reply
Options

0 Posts

01-20-2020

US

0 Signins

0 Page Views

  • Posts: 0
  • Registered: ‎01-20-2020
  • Location: US
  • Views: 0
  • Message 25 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-20, 9:23 AM

https://youtu.be/JCG1VtXhElw

Reply
Options

0 Posts

01-17-2020

US

0 Signins

0 Page Views

  • Posts: 0
  • Registered: ‎01-17-2020
  • Location: US
  • Views: 0
  • Message 26 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-22, 17:05 PM

Calienta mucho...la verdad malísimo el equipo muy malo..  solución Motorola 

 

Reply
Options

44 Posts

04-06-2015

EE

48 Signins

294 Page Views

  • Posts: 44
  • Registered: ‎04-06-2015
  • Location: EE
  • Views: 294
  • Message 27 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-22, 18:27 PM

In Mexico or in Spain? In Spain it is not hot right now so if the phone heats a lot then this is something Factory Reset would solve. Or maybe you are using some app that is not acting correctly?

Reply
Options

0 Posts

01-17-2020

US

0 Signins

0 Page Views

  • Posts: 0
  • Registered: ‎01-17-2020
  • Location: US
  • Views: 0
  • Message 28 of 41

Re: Touch senstivity issues during charge and with screen protectors

2020-01-23, 1:33 AM
En argentina.. hace calor pero q tiene q ver.. no puede ser! La verdad malísimo el equipo
Reply
Options

1 Posts

02-23-2020

BR

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎02-23-2020
  • Location: BR
  • Views: 0
  • Message 29 of 41

Re:Touch senstivity issues during charge and with screen protectors

2020-02-23, 0:10 AM
Hi I have just got a new Moto one action, and I have the same issue. Annoying delay when you are texting, or trying to push play at Netflix app, and when the phone is charging, the problem is even worst. Thought buying a new phone could get me rid of issues and here I am. Will not recommend Motorola to anyone.
Reply
Options

44 Posts

04-06-2015

EE

48 Signins

294 Page Views

  • Posts: 44
  • Registered: ‎04-06-2015
  • Location: EE
  • Views: 294
  • Message 30 of 41

Re:Touch senstivity issues during charge and with screen protectors

2020-02-23, 9:05 AM
Does your palm touch the screen when you are typing? Do you use google keyboard - if so then try disabling all of its enhanced functions (if you don't use slide typing then disable it, etc.) There are two problems that are hinted in various forums: palm touching the screen when typing; or gboard trying to predict your nezt actions (i.e. if your internet connection is bad then you will have problems). So for solution you can review how you hold your device, use swiftkey keyboard - or turn to warranty.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save