10-09-2019 08:05 AM
Sure, thanks. I'm updating all the points you mentioned.
Yes, I'm using a screen protector on One Action. I have always used a screen protector in all my earlier Motorola devices like Moto E2 and G Turbo and never faced any problems there. Please push any fix for the problems that we are having in touch response.
We're asking for the videos and bug reports, etc., to help us understand what's happening, which is necessary if the team is going to address it. Any help we can get from the people on this thread would be appreciated.
11-25-2019 03:28 PM
Have the same problem. The problem exist without screen protector too. When typing text, some letters is missed. With protector the problem is more noticeable.
Seems like touchscreen must be more sensible. Hope this problem can be fixed by OTA update.
12-02-2019 06:21 PM
Having both the same issues here.
- Slow response and some keys press missing when typing normally
- While charging with the oficial moto charger the phone came worsened the issue.
please help us fix this issue its a brand new phone and not looking forward to return it.