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Administrator
Administrator
Posts: 17,535
Registered: ‎02-03-2016
Location: US
Views: 354
Message 11 of 15

Re: Touch senstivity issues during charge and with screen protectors


@SouravNSV wrote:
Sure, thanks. I'm updating all the points you mentioned.

Yes, I'm using a screen protector on One Action. I have always used a screen protector in all my earlier Motorola devices like Moto E2 and G Turbo and never faced any problems there. Please push any fix for the problems that we are having in touch response.

Hi.

 

We're asking for the videos and bug reports, etc., to help us understand what's happening, which is necessary if the team is going to address it. Any help we can get from the people on this thread would be appreciated.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Alejandrow86
Core Memory
Posts: 17
Registered: ‎11-21-2019
Location: AR
Views: 236
Message 12 of 15

Re: Touch senstivity issues during charge and with screen protectors

Hi! I have the same problem . Are going ti fix it? Thanks!

val1313
Paper Tape
Posts: 1
Registered: ‎11-25-2019
Location: UA
Views: 206
Message 13 of 15

Re: Touch senstivity issues during charge and with screen protectors

Have the same problem. The problem exist without screen protector too. When typing text, some letters is missed. With protector the problem is more noticeable.

Seems like touchscreen must be more sensible. Hope this problem can be fixed by OTA update.

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JuanBlanco
What's DOS?
Posts: 1
Registered: ‎02-27-2017
Location: MX
Views: 137
Message 14 of 15

Re: Touch senstivity issues during charge and with screen protectors

Having both the same issues here.

- Slow response and some keys press missing when typing normally

- While charging with the oficial moto charger the phone came worsened the issue.

 

please help us fix this issue Smiley Sad its a brand new phone and not looking forward to return it.

ArielSoares
Paper Tape
Posts: 6
Registered: ‎11-15-2019
Location: BR
Views: 106
Message 15 of 15

Re: Touch senstivity issues during charge and with screen protectors

Yes, we need an update. The same is happening with moto one vision. 

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