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09-21-2019

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Wide Angle photo mode is missing! Please help

2019-09-21, 8:42 AM

Hi folks,

            I am George, I could find any wide angle mode for still photography in my brand new moto one action, I would like to know wide angle is only to take video not for pictures' ?

 

 

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7694 Posts

03-05-2018

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Re: Wide Angle photo mode is missing! Please help

2019-09-27, 14:51 PM

Hi ngsnapshots,

 

Thanks for your post. I just confirmed this, wide-angle is only for taking videos and not for taking pictures. I'll pass the feedback along.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

09-21-2019

IN

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Re: Wide Angle photo mode is missing! Please help

2019-09-27, 18:39 PM

Dear Rich,

    Thanks for the information, If you have any options to recommend that feature to concern development team, then it will be a grateful for many. I do accept its an action camera but, if Motorola is least concern about customers and unaware of their competitors it will be very difficult for them to sustain in Indian market. 

 

I have a hope,that wide angle feature for photography will added near soon, else I will regret for buying this phone.

 

 

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17568 Posts

02-03-2016

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Re: Wide Angle photo mode is missing! Please help

2019-10-02, 15:32 PM

 wrote:

Dear Rich,

    Thanks for the information, If you have any options to recommend that feature to concern development team, then it will be a grateful for many. I do accept its an action camera but, if Motorola is least concern about customers and unaware of their competitors it will be very difficult for them to sustain in Indian market. 

 

I have a hope,that wide angle feature for photography will added near soon, else I will regret for buying this phone.

 

 


Hi.

 

To the left of/under the shutter button on the camera you should see a toggle. Touching it should change it from 1X (normal) to 3X (Telephoto) to 0.5 (Ultra-Wide). Ultra-Wide is, I think, what you are looking for.

 

Let me know, thanks.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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32 Posts

10-11-2019

BR

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Re: Wide Angle photo mode is missing! Please help

2019-10-17, 1:00 AM
Since it is possible to take snaps from the wide angle while recording it would be wise to just enable it to do photos.

Otherwise i'll keep starting to record, take my snaps and then delete the video keeping the snaps ;)
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5 Posts

11-11-2019

US

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Re: Wide Angle photo mode is missing! Please help

2019-11-11, 21:42 PM

Just checking on status. Just got the phone herebin the USA and it's pretty annoying that I have to take a video, take a in video shot, then delete the video to keep the wide angle photo. There should be a wide angle option in the photo menu and it has been over 2 months since the complaint has been filed.

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17568 Posts

02-03-2016

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Re: Wide Angle photo mode is missing! Please help

2019-11-13, 15:39 PM

 wrote:

Just checking on status. Just got the phone herebin the USA and it's pretty annoying that I have to take a video, take a in video shot, then delete the video to keep the wide angle photo. There should be a wide angle option in the photo menu and it has been over 2 months since the complaint has been filed.


Hi.

 

Feedback from the team is that the feature is not something that can be enabled. I am not technical enough to explain it, but the main point was that the resolution would be too low to provide a quality shot.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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32 Posts

10-11-2019

BR

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Re: Wide Angle photo mode is missing! Please help

2019-11-13, 18:32 PM
Permit me to disagree Matt and pass along to the team please.

We are already getting "only" 3MP snaps from a 4MP camera and being "happy" about.

Give us a 3-4MP photo and I promise to be happy forever.

Regards,

T.
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1 Posts

05-30-2017

IN

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Re: Wide Angle photo mode is missing! Please help

2020-02-26, 15:18 PM
There is no such option in Moto G8 plus , please get this feature , it will be really helpful I have been using motorola since last 10 years and this type of loose ends make me change brand
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3 Posts

11-23-2019

DE

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  • Message 10 of 10

Re:Wide Angle photo mode is missing! Please help

2020-02-29, 14:55 PM

When the wide angle camera is only for video for some strange reason it would still be great to use for streaming. The low bitrate of 12Mbit isn't enough for storing quality video but may be enough for streaming. In neither YouTube, Facebook nor Twitch the moto one action camera can be selected! This is disappointing.

 

Please work with the developers of camera/video apps to give access to the action cam. Only making the action cam usable in the Moto camera app is simply not making enough use of this unique selling point.

 

Is there someone developers can contact to get API access to the action camera? I believe OpenCamera developers could add a photo mode when Motorola doesn't want to.

 

Thanks!

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