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1 Posts

02-28-2021

Italy

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  • Posts: 1
  • Registered: ‎02-28-2021
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  • Message 1 of 2

4g network random disconnections

2021-02-28, 9:29 AM

Sometimes, casually, the 4g network connection  stops showing an X icon under the signal icon.

The only way to restart the connection Is to enable/disable the airplane mode. Enable/Disable 4g connection doesn't work.

 

Is there a known bug or a fix for this problem?

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4868 Posts

02-11-2016

United States of America

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  • Posts: 4868
  • Registered: ‎02-11-2016
  • Location: United States of America
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  • Message 2 of 2

Re:4g network random disconnections

2021-02-28, 23:51 PM

@ LorenzoLG wrote:

Sometimes, casually, the 4g network connection  stops showing an X icon under the signal icon.

The only way to restart the connection Is to enable/disable the airplane mode. Enable/Disable 4g connection doesn' work.

 

Is there a known bug or a fix for this problem?

 

Hello. I'm sorry to see you're experiencing issues with your mobile network. I'm not aware of any known issues with the phone. First, can you make sure your forum profile is updated with the current IMEI and Carrier? How long has this been happening? Also, have you spoken to your carrier yet? 

 

Let me know, we'll be here to help however we can.

 

-Tom

 

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943



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