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06-21-2020

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Airtel Internet issues in India

2020-07-05, 3:36 AM

Q1) When on a call (while using an Airtel sim), does Motorola One Fusion+ switch over from 4G to 3G/2G?

 

Q2) Is 4G internet available in the call duration?

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29 Posts

02-07-2020

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Re:Airtel Internet issues in India

2020-07-06, 10:31 AM

Hi @ blue_drop1,

 

 

4G is a data-only networking technology or packet-switched network so it doesn’t natively support voice calls, while 3G and 2G were primarily designed as a circuit-switched network to support voice calls.

 

 

Thank you 

 

- Marta

 

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07-06-2020

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  • Message 3 of 22

Re:Airtel Internet issues in India

2020-07-06, 21:30 PM
Airtel sim is not working well on motorola one fusion plus. When I visited nearby Airtel store. They said that one fusion plus is not registered under Airtel.
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06-21-2020

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Re:Airtel Internet issues in India

2020-07-07, 1:24 AM

Thanks for the information. It does not add credibility if they hide such an important detail.

Although great specs for the given price, it would have been better if they included Airtel VoLTE support.

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07-09-2020

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Re:Airtel Internet issues in India

2020-07-09, 10:44 AM

I have seen that this device supports voLTE but in india when using jio sim it is giving voLTE support, but for airtel sim card it is not showing the voLTE option please clarify this issue moto?

 

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Re:Airtel Internet issues in India

2020-07-10, 9:39 AM

Hi @blue_drop1, @RAMreddy and @Alphawolf2004,

 

 

I have sent you a PM. Could you please check?

 

 

Thanks,

 

- Marta

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07-20-2020

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Re:Airtel Internet issues in India

2020-07-20, 3:33 AM

Even i am  facing the same issue.

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Re:Airtel Internet issues in India

2020-07-24, 10:23 AM

Hi All,

 

We have rolled out our latest OTA yesterday and it should be fixed. Kindly let me know if any of you are still facing the issues with Airtel VoLTE.

 

Regards,

Suman



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07-27-2020

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  • Message 9 of 22

Re:Airtel Internet issues in India

2020-07-27, 19:08 PM
Hello although I am seeing the internet remains 4g during calls through airtel still there is no VoLTE option provided. Moreover when using internet through airtel I don't know why but there always remains a cross on the network indicating something is not right.
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Re:Airtel Internet issues in India

2020-07-28, 8:11 AM

@ Red o wrote:
 

Hello although I am seeing the internet remains 4g during calls through airtel still there is no VoLTE option provided. Moreover when using internet through airtel I don't know why but there always remains a cross on the network indicating something is not right.

 

Hi,

 

Thanks for sharing the details. It would be great if you could share a screenshot of the top part of your home screen. I would like our team to have a look at your Network towers and what Airtel Network is showing.

 

I will be waiting for your response.

 

Regards,

Suman

 



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