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Google Play music download

2020-07-31, 8:44 AM
I found that so many times Google Play music is downloading something... I saw 5-6 times a day... I attached screenshot as well .. why is this happening??
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darshansm
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2124 Posts

04-04-2018

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Re:Google Play music download

2020-07-31, 11:23 AM

@ Darshan3 wrote:
 

I found that so many times Google Play music is downloading something... I saw 5-6 times a day... I attached screenshot as well .. why is this happening??

 

Hi,

 

Thanks for writing to us again! Please check under the Play Store if the app is updated. You have probably enabled automatic downloads and for some reason, the app is not downloaded fully.

 

Kindly check and let us know. 

 

Regards,

Suman



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15 Posts

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Re:Google Play music download

2020-07-31, 17:39 PM
Already selected auto download over wifi only... I have a habit of updating apps every night. But I saw only Google Play music downloading shows for only 3-5 seconds. I am not using wifi also.
Screenshot_20200731-230701.png
darshansm
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Re:Google Play music download

2020-08-03, 18:36 PM

@ Darshan3 wrote:
 

Already selected auto download over wifi only... I have a habit of updating apps every night. But I saw only Google Play music downloading shows for only 3-5 seconds. I am not using wifi also.

 

Thanks for checking this. You pose an interesting question. I know I've seen it on all my phones a random download from Google Play music. I've never questioned it. It's usually so quick and random, but the next time I see it I'll try to grab a bug report and share it with some engineers to see what they think. Keep in mind, this is not something unique to Moto devices as I also randomly see it on my Pixel as well. If you happen to catch it, can you grab a screenshot showing the notification and a bug report as well (Steps below)? Maybe with both of us trying to catch it, we can successfully grab the report.

 

1. Go to Settings -> About Phone -> Tap on Build number 7 times on the build number to go into the developer options mode]
2. After the above steps Developer options will be enabled.
3. Go to Settings ->Developer options -> Enable USB debugging > Toggle On
4. Enable Settings -> Developer options -> Enable Bug Report shortcut > Toggle On
5. Once the issue is reproduced, Go to Settings -> Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.
6. Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
7. Then upload the BugReport to your personal Google Drive and then share the link to the bug report on the forums in a reply.
8. Provide observations of what you saw happen right before the bug report was taken. Please indicate the time that you observed the behavior in local time.

 

-Tom



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15 Posts

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Re:Google Play music download

2020-08-04, 9:00 AM
I tried to capture... Find the Google drive links below Link 1 https://drive.google.com/file/d/1ltphXNa9wMF2SRbZ6P5jGjTwKa1OXOc8/view?usp=drivesdk Link 2 https://drive.google.com/file/d/1lwQ9romyMJiXJhyfRz240-_WKF25vRqT/view?usp=drivesdk
darshansm
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2124 Posts

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Re:Google Play music download

2020-08-04, 10:02 AM

@ Darshan3 wrote:
 

I tried to capture... Find the Google drive links belowLink 1 https://drive.google.com/file/d/1ltphXNa9wMF2SRbZ6P5jGjTwKa1OXOc8/view?usp=drivesdkLink 2https://drive.google.com/file/d/1lwQ9romyMJiXJhyfRz240-_WKF25vRqT/view?usp=drivesdk

 

Thanks for sharing the Bug reports-- We have shared those links to our concerned team. Once we get an update, we will let you know.

 

Regards,

Suman



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15 Posts

09-04-2015

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  • Message 7 of 7

Re:Google Play music download

2020-08-04, 14:53 PM
Ok... Once I get the access request.. I'll give access... Thank you for reply
darshansm
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