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81 Posts

09-04-2015

India

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  • Message 1 of 11

Internet on hotspot on call

2020-08-04, 14:52 PM

I have one observation, I am using 2 sim jio and vodafone. Usually I use mobile data from Vodafone but both sim has active data pack. If I am using vodafone data via wifi hotspot I connected to laptops, in mean time if I get call to jio number, data is shifted to Jio and can browse or can receive whatsapp messages can do everything... But devices connected via hotspot says no internet.. I am unable to browse as well.. I don't know weather it is a bug or not.

darshansm
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2999 Posts

04-04-2018

India

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Re:Internet on hotspot on call

2020-08-05, 10:48 AM

@ Darshan3 wrote:
 

 

I have one observation, I am using 2 sim jio and vodafone. Usually I use mobile data from Vodafone but both sim has active data pack. If I am using vodafone data via wifi hotspot I connected to laptops, in mean time if I get call to jio number, data is shifted to Jio and can browse or can receive whatsapp messages can do everything... But devices connected via hotspot says no internet.. I am unable to browse as well.. I don't know weather it is a bug or not.

 

Hi,

 

Thanks for letting us know. This is unusual, this is the first time I am getting reported for this behaviour. I would like to know how often does it happen? Can you try doing a Network Settings and see if the issue persists?

 

Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth. 

 

Regards,

Suman



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81 Posts

09-04-2015

India

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  • Posts: 81
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  • Message 3 of 11

Re:Internet on hotspot on call

2020-08-05, 18:39 PM

Tried this... Nothing changed

darshansm
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81 Posts

09-04-2015

India

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  • Message 4 of 11

Re:Internet on hotspot on call

2020-08-06, 7:34 AM

Every time if i get call happening same thing. 

darshansm
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2999 Posts

04-04-2018

India

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Re:Internet on hotspot on call

2020-08-07, 8:28 AM

@ Darshan3 wrote:
 

 

Every time if i get call happening same thing. 

 

Please confirm, does it switch back to the Vodafone network after you drop the call? 

 

We are trying to figure this our, kindly let me know.

 

Regards,

Suman



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81 Posts

09-04-2015

India

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  • Message 6 of 11

Re:Internet on hotspot on call

2020-08-07, 8:35 AM

yes... After call drop switching back to Vodafone and Everything working fine

darshansm
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81 Posts

09-04-2015

India

101 Signins

751 Page Views

  • Posts: 81
  • Registered: ‎09-04-2015
  • Location: India
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  • Message 7 of 11

Re:Internet on hotspot on call

2020-08-07, 17:41 PM

Another observation... If my Mobile data sim is vodafone... If I receive incoming call to Vodafone then mobile network convertes from 4G to G... And no internet in hotspot till the end of the call. This is not observed in outgoing call

 

darshansm
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1 Posts

08-08-2020

Afghanistan

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  • Message 8 of 11

Re:Internet on hotspot on call

2020-08-09, 8:28 AM

@Agent_Suman 

Im using vodofone network and  facing same issues mentioned by darshan in my motorola one fusion+.

 

@Darshan3 

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26 Posts

07-28-2020

India

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  • Message 9 of 11

Re:Internet on hotspot on call

2020-08-09, 10:02 AM
Im using BSNL sim and facing the same issue as @Darshan3 @Shaameed
Thiyush
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2999 Posts

04-04-2018

India

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  • Posts: 2999
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  • Message 10 of 11

Re:Internet on hotspot on call

2020-08-10, 10:02 AM

Hello everyone!

 

Thank you for letting us know. I have reported this to our concerned team.

 

Once I get an update from them, I will get back to you.

 

Appreciate your cooperation.

 

Regards,

Suman



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