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18 Posts

03-02-2021

India

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  • Message 21 of 35

Re:Issue with Airtel connectivity

2021-03-17, 6:37 AM

Add some more images. It's a. Humble request to sort out the issue ASAP or change my device.

IMG-20210317-WA0020.jpg IMG_20210317_114907742_HDR.jpg IMG-20210317-WA0021.jpg IMG-20210317-WA0019.jpg IMG-20210317-WA0022.jpg
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789 Posts

11-24-2020

India

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  • Message 22 of 35

Re:Issue with Airtel connectivity

2021-03-18, 4:39 AM

Hi Sharma_Shubham,

 

Thank you for sharing the pictures. We will share it with the concerned team to look at it.

 

Thanks

Sunitha



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18 Posts

03-02-2021

India

16 Signins

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  • Posts: 18
  • Registered: ‎03-02-2021
  • Location: India
  • Views: 60
  • Message 23 of 35

Re:Issue with Airtel connectivity

2021-03-20, 2:29 AM

Hi Sunitha 

 

Is there any update on my query. Please revert.

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18 Posts

03-02-2021

India

16 Signins

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  • Posts: 18
  • Registered: ‎03-02-2021
  • Location: India
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  • Message 24 of 35

Re:Issue with Airtel connectivity

2021-03-21, 17:50 PM

Hi Sunitha 

 

 

I didn't get any update yet. Please resolve this issue on priority and close this query asap. Please it's humble request to change the device and provide quick solution for this.

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789 Posts

11-24-2020

India

117 Signins

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  • Posts: 789
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  • Message 25 of 35

Re:Issue with Airtel connectivity

2021-03-22, 7:26 AM

Hi Sharma_Shubham

 

I have not received any update on this yet. Also, we have recently forwarded the details to the concerned team and it may take some more time. Please wait, once I have more information on this will keep you informed. 

 

Thanks

Sunitha



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18 Posts

03-02-2021

India

16 Signins

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  • Posts: 18
  • Registered: ‎03-02-2021
  • Location: India
  • Views: 60
  • Message 26 of 35

Re:Issue with Airtel connectivity

2021-03-28, 7:07 AM

Hi Sunitha,

 

Is there any update on my query.

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789 Posts

11-24-2020

India

117 Signins

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  • Posts: 789
  • Registered: ‎11-24-2020
  • Location: India
  • Views: 10890
  • Message 27 of 35

Re:Issue with Airtel connectivity

2021-03-30, 14:32 PM

Hi Sharma_Shubham

 

We have not received any new updates on this yet. We are trying to get an update on this as soon as possible. Once we learn more from the team, will get back to you. 

 

Thanks

Sunitha



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5 Posts

03-13-2021

India

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  • Message 28 of 35

Re:Issue with Airtel connectivity

2021-03-31, 17:03 PM

I have issue with network fluctuations when network / internet stop working I need to switch aeroplane mod on or off and internet works , this happen Many times in a days, this issue comes from out of the box, when I purchase this phone I have jio sim this issue with jio sim also and I switched to airtel but the problem still there, now I am using airtel sim, can future update fix this issue. 

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18 Posts

03-02-2021

India

16 Signins

60 Page Views

  • Posts: 18
  • Registered: ‎03-02-2021
  • Location: India
  • Views: 60
  • Message 29 of 35

Re:Issue with Airtel connectivity

2021-03-31, 17:42 PM

Hi Sunitha 

 Please update the status. I am not only the person who is facing this problem. Please resolve asap and if there is any issue with the hardware please change the device.

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789 Posts

11-24-2020

India

117 Signins

10890 Page Views

  • Posts: 789
  • Registered: ‎11-24-2020
  • Location: India
  • Views: 10890
  • Message 30 of 35

Re:Issue with Airtel connectivity

2021-04-01, 6:01 AM

@ Mof+ wrote:

I have issue with network fluctuations when network / internet stop working I need to switch aeroplane mod on or off and internet works , this happen Many times in a days, this issue comes from out of the box, when I purchase this phone I have jio sim this issue with jio sim also and I switched to airtel but the problem still there, now I am using airtel sim, can future update fix this issue. 

Hi,

 

Thanks for writing to us. Sorry to hear you're having issues with your phone. I will do my best to help you with this. Have you tried the above recommendation(Resetting the Network settings) shared in previous messages? Does it happen with a particular location? Have you reported this to the Carrier support? If not, please contact them and let us know.  So I can check and assist you further.  

 

Thanks

Sunitha



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