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07-16-2020

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Motorola One fusion plus Cellular Signal Strength Issues

2020-07-16, 11:25 AM

Compared to Any Other handset, In same Location, (Inch by Inch close), in Same Real time, in the Same Network Sim. The Signal Losses are coming out a Bit High.  

 

Is any one facing same issue?

 

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2678 Posts

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-24, 10:56 AM

@ SNKRNR wrote:
 

 

Compared to Any Other handset, In same Location, (Inch by Inch close), in Same Real time, in the Same Network Sim. The Signal Losses are coming out a Bit High.  

 

Is any one facing same issue?

 

 

Hi,

 

Thanks for posting and sorry for the delay in replying. Are you still facing the signal issue? Kindly confirm.

 

Regards,

Suman



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07-28-2020

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-28, 13:51 PM

Hello Suman

Yes I do have this Issue. Signal Reception is poor. To cross check, I also used same sim in other handset in which signal strength was strong. I also face internet dropping issue for which I am turning on my airplane mode and turning off the same to ensure my Internet working

Do help

Many Thanks in Advance!!

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07-28-2020

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-28, 19:00 PM
I'm using airtel postpaid, during the calls I can't hear the other person properly and they frequently hear my voice breaking. Even with the earphones my voice is breaking, several users on flipkart gave 1 star for connectivity issue but I ignored them and facing the same issue. A cellphone is nothing without proper network connectivity. Please fix it.
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2678 Posts

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-29, 8:31 AM

@ Sagacious_Srini wrote:
 

 

Hello Suman

Yes I do have this Issue. Signal Reception is poor. To cross check, I also used same sim in other handset in which signal strength was strong. I also face internet dropping issue for which I am turning on my airplane mode and turning off the same to ensure my Internet working

Do help

Many Thanks in Advance!!

 

Thanks for writing us back and performing some troubleshooting steps. May I know which network carrier are you using? Could you try a different SIM card in your phone and see if the issue persists?

 

I want to make sure, there isn't any issue with the network.

 

@Hgarg I would also like you to do the same. Kindly check with a different SIM card and let me know which network provider are you using.

 

Also, perform a Network Reset from Settings-- Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth.

 

I will be waiting for your responses.

 

Regards,

Suman



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3 Posts

07-28-2020

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-29, 13:00 PM

Im using both Airtel and Jio. Both Networks are comparitively weak than the other handset when I tried switching the same sim cards in another handset. I only use Jio for internet and in that I face Internet dropping issue.

I have already done with the Network reset and Factory reset. Still the issue exists

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3 Posts

07-28-2020

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-29, 14:17 PM
Jio is giving problem too. Btw have you read one star reviews on flipkart. Lots of user have complaint about connectivity.
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1 Posts

07-29-2020

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-29, 15:20 PM
Facing similar issue I'm using airtel prepaid Signals are full on my Samsung a50 with other airtel card & weak & unstable signal on moto one fusion plus. I think lot of ppl are facing issue even after small update few days back. Call quality is fine if u use wifi calling.
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25 Posts

07-28-2020

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Bad cellular network

2020-07-30, 11:55 AM
I have purchased this phone almost 2 weeks ago and i have experience that network reception is very bad. Considering it a new phone i tried to contact costumer care and they responded that there is some problem in my phone network reception. So please can you solve this problem!!
Thiyush
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2678 Posts

04-04-2018

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Re:Motorola One fusion plus Cellular Signal Strength Issues

2020-07-31, 11:19 AM

Hello All!

 

Thanks for reporting this. We would definitely like to investigate this further. Please update your profile with the current phone, carrier, and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Also, please share with us your Postal codes.

 

Regards,

Suman



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