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07-07-2020

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POPUP CAMERA ISSUES

2020-07-07, 6:29 AM
On a what's up call or Google due call pop camera open automatic when phone is locked.problem is going on when phone is in pocket and chance increased to damage.
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2966 Posts

02-11-2016

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Re:POPUP CAMERA ISSUES

2020-07-08, 15:26 PM

@ vpoonia wrote:
 

On a what's up call or Google due call pop camera open automatic when phone is locked.problem is going on when phone is in pocket and chance increased to damage.

 

I'd like to confirm. If your phone is in your pocket and an incoming call from Whatsapp or Google Duo comes in the camera is automatically popping up? Even without answering the call?

 

-Tom



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2 Posts

07-08-2020

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Re:POPUP CAMERA ISSUES

2020-07-08, 18:05 PM
Yes the PoP up camera opens automatically when you receive an incoming video call on whatsapp and duo in side pocket
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07-08-2020

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PoP Up Camera Urgent!

2020-07-08, 18:07 PM
The PoP up camera in one fusion plus has a flaw. While recieving an incoming video call on Whatsapp,Duo and IMO Messenger,the pop up camera PoP's out automatically without any warning inside the pocket. The Damage to PoP up camera is also not covered under warranty. Please find the Solution for it asap.
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2966 Posts

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Re:POPUP CAMERA ISSUES

2020-07-08, 19:23 PM

@ Abdul Tabrez wrote:
 

Yes the PoP up camera opens automatically when you receive an incoming video call on whatsapp and duo in side pocket

 

Thanks, we also tested internally and were able to duplicate. I have escalated this issue and will update you as soon as I hear anything back.

 

-Tom



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16 Posts

07-19-2020

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Re:POPUP CAMERA ISSUES

2020-07-19, 23:39 PM
It's already been 2 weeks and we haven't received any update from your side regarding this serious issue which can damage the front camera
Dabbu
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39 Posts

09-04-2015

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Re:POPUP CAMERA ISSUES

2020-07-20, 18:52 PM
When I open Google meet app, Popup camera automatically opens. There is no option to control the camera. For these kind of apps. If there is an option about asking to open camera is a better thing
darshansm
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19227 Posts

02-03-2016

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Re:POPUP CAMERA ISSUES

2020-07-22, 14:09 PM

@ Darshan3 wrote:
 

When I open Google meet app, Popup camera automatically opens. There is no option to control the camera. For these kind of apps. If there is an option about asking to open camera is a better thing

 

Hi.

 

Apologies for the issue. It's been reported and the team is working on this. 

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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07-08-2020

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Re:POPUP CAMERA ISSUES

2020-07-22, 15:14 PM
Dear Tom Since no one answers in the forum and you are the only guy who isn't sending automated replies. 1. Please resolve the pop-up camera issue it's bound to damage the hardware. ASAP. 2. The Adaptive Brightness mode is buggy It manipulates the brightness even when it's turned off, resulting in low Brightness is every situation. And please also work on the brightness slider it's too low at 70 percent and too much in 80. The curve should be gradual.
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1 Posts

09-01-2020

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Re:POPUP CAMERA ISSUES

2020-09-01, 7:45 AM

This is also happening in my phone and one more thing is that where ever we are trying to record a conversation in voice call, other person also gets to know it...

 

I want to you to fix these two problems in the next update itself...

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