@ Cofi023 wrote:
I did what you suggested and it' still the same...
I forgot to mention that I did a factory reset not too long ago and after that it was better in the beginning but after some time it became choppy again, I' not completely sure but it might have gotten like that when I turned Adaptive Performance on, although I' really not sure if that has anything to do with it.
Hi,
I appreciate your efforts. I would like to look into this further. Can you please update your profile with the current phone, carrier, and IMEI number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.
If you need a reference in updating your profile, please go through the link here.
Also, please share a bug report. So we can check and help you further. Please go through the instructions to generate a bug report:
To enable developer options:
- Go to Settings > About phone > Build number
- Tap Build number seven times. After the first few taps, you should see the steps counting down until you unlock the developer options. Once activated, you will see a message that reads, “You are now a developer!”
- Go back to Settings, where you’ll find a Developer options entry in the menu
Steps on how to generate a Bug Report:
Go to Settings -> System -> Advanced -> Developer options -> Enable USB debugging > Toggle On
Enable Settings ->System -> Advanced -> Developer options -> Enable Bug Report shortcut > Toggle On
Once the issue is reproduced: Go to Settings -> System -> Advanced ->Developer options -> Click on take bug report or Press Power button and then choose Bug Report from the Power-down menu.
Wait for some time until the bug report is collected. It takes around 3 to 4 minutes to collect the Bug Report.
Then upload the Bug Report to your personal Google Drive and then share the link of the Bug Report via Private Message.
Provide observations of what you saw happen right before the bug report was taken.
Please indicate the local time when you observed the behavior. I look forward to your response.
Thanks
Sunitha