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26 Posts

05-18-2019

India

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  • Message 21 of 43

Re:Security patch update delay

2021-01-19, 3:10 AM
thanks, but what about the jan sec patch. will we receive that , since we are stuck on nov 2020 patch.
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25 Posts

11-21-2020

India

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  • Message 22 of 43

Re:Security patch update delay

2021-01-19, 14:15 PM

Now some random motorola agent>>>>>>>>>>>>> we will pass this question to concerned authorities. If we have something new we will let you know within next 10-15 years.

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774 Posts

11-24-2020

India

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  • Message 23 of 43

Re:Security patch update delay

2021-01-19, 16:18 PM

Hi, 

 

Thanks for writing to us. Please update your profile with the carrier, and the IMEI number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

 

If you need a reference in updating your profile, please click this link - https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Note: We have merged your posts to avoid clutter and confusion. 

 

Thanks

Sunitha 



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28 Posts

08-14-2020

India

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  • Message 24 of 43

Re:Security patch update delay

2021-01-22, 11:30 AM

Why you need those details ? 

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774 Posts

11-24-2020

India

115 Signins

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  • Message 25 of 43

Re:Security patch update delay

2021-01-25, 10:04 AM

Hi Nursha,

 

Thanks for writing to us. This will help me investigate to look into why there is a delay. Please update your profile with the IMEI number and carrier.

 

Thanks

Sunitha



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26 Posts

05-18-2019

India

61 Signins

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  • Posts: 26
  • Registered: ‎05-18-2019
  • Location: India
  • Views: 395
  • Message 26 of 43

Re:Security patch update delay

2021-01-26, 4:00 AM

I have already updated my details in my profile ,now January is going to end and still we are stuck on November patch and this is an Android one phone isn't it ?so is there problem in my phone or the update is not released yet.?!

 

@AgentSunitha , @MattForumsMngr , @Agent_Suman , @Agent_Sandeep 

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774 Posts

11-24-2020

India

115 Signins

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  • Message 27 of 43

Re:Security patch update delay

2021-01-27, 8:26 AM

@ Patki122 wrote:

I have already updated my details in my profile ,now January is going to end and still we are stuck on November patch and this is an Android one phone isn' it ?so is there problem in my phone or the update is not released yet.?!

 

@AgentSunitha , @MattForumsMngr , @Agent_Suman , @Agent_Sandeep 

Hi, 

 

Could you please confirm if you are talking about Motorola One Power or Motorola One Fusion Plus? I do see that you have updated the Motorola One Power details under the profile.

 

Thanks

Sunitha



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25 Posts

11-21-2020

India

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  • Posts: 25
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  • Message 28 of 43

Re:Security patch update delay

2021-01-27, 9:59 AM

What about motorola one fusion plus. When we will get security patch update and android 11 update? Instead of giving a diplomatic answer why don't you give us a date or month?

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774 Posts

11-24-2020

India

115 Signins

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  • Registered: ‎11-24-2020
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  • Message 29 of 43

Re:Security patch update delay

2021-01-28, 7:07 AM

@ Orbital wrote:

What about motorola one fusion plus. When we will get security patch update and android 11 update? Instead of giving a diplomatic answer why don' you give us a date or month?

Hi, 

 

Thank you for posting! While we never share timing information, yes, Motorola One Fusion Plus is expected to receive Android 11, you will be notified once it's there. 

 

Regarding the security patch update, please update your profile with the IMEI number. So I can check and assist you further. 

 

Thanks

Sunitha 



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55 Posts

09-04-2015

India

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  • Posts: 55
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  • Message 30 of 43

Re:Security patch update delay

2021-01-28, 16:49 PM

Finally got the January Security update yesterday

darshansm
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