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WIFI getting disconnected randomly and very frequently.

2021-05-10, 16:47 PM

I have problem with my phone since I purchased it. Since that day it was getting disconnected randomly from wifi in every 4-5 min. but now days it has started getting disconnected very frequently like every 1-2 min. and the customer support is useless after taking their advice I used RESCUE AND SMART ASSISTANCE software to reset my phone but I'm still facing the same problem.

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WIFI getting disconnected randomly and very frequently.

2021-05-10, 16:47 PM

I am facing the problem since the day i Purchased the phone. wifi is getting disconnected randomly but in the begging it used to take 4-5 min. but now it gets disconnected after every 1-2 min and reconnect itself after 5-10 sec. I got advice from useless customer support and they suggested me to reset phone with the help of their software i.e. RESCUE AND SMART ASSISTANCE but it didn't do any help and now after reset I'm facing new problem with navigation button.

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81 Posts

09-04-2015

India

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WIFI getting disconnected randomly and very frequently.

2021-05-11, 4:41 AM

Are you facing issue with all the wifi networks? Or only one perticular network??

darshansm
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2999 Posts

04-04-2018

India

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Re:WIFI getting disconnected randomly and very frequently.

2021-05-11, 9:49 AM

@ janist wrote:

I am facing the problem since the day i Purchased the phone. wifi is getting disconnected randomly but in the begging it used to take 4-5 min. but now it gets disconnected after every 1-2 min and reconnect itself after 5-10 sec. I got advice from useless customer support and they suggested me to reset phone with the help of their software i.e. RESCUE AND SMART ASSISTANCE but it didn' do any help and now after reset I' facing new problem with navigation button.

 

Hi,

 

I am sorry to know about this. I would like you to reset your Network Settings and see if that helps. Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth. I would also like you to reset the router. Let us know how it goes. 

 

Also, please let us know what is the issue you are facing with the Navigation Button, we will try our best to assist you.

 

Regards,

Suman



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