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03-05-2018

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Warranty registration problems?

2020-06-10, 14:52 PM

Hi!

 

If you need assistance with registering your phone on the Motorola site or the site is showing incorrect warranty information, we're here to help.

 

For registration issues, please ensure you're using the correct site. Links below:

 

 

If you still need assistance or your warranty information is showing incorrectly, please use this form. We will do our best to help however we can. Thanks!

 

-Rich



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Warranty registration problems?

2020-07-06, 12:56 PM
Hi Rich, Unable to register the device from "Add new device", tried both with Serial number and IMEI number. Its not pulling the data with both. This is from India site. Thanks, -Venkat
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Re:Warranty registration problems?

2020-07-09, 13:57 PM

@ venkatreddi wrote:
 

Hi Rich,Unable to register the device from "Add new device", tried both with Serial number and IMEI number. Its not pulling the data with both. This is from India site.Thanks,-Venkat

 

Hi,

 

Thanks for posting! May I know what error are you getting? How are you trying to register? Is it through a phone or computer? 

 

Kindly let me know.

 

Regards,

Suman



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Re:Warranty registration problems?

2020-07-09, 18:07 PM

Hi Suman,

I am trying from my MAC with Chrome and firefox. tried both with IMEI and serial number.

There is no error as such. After "Add a New Device"  entered the serial number click "Add", nothing comes and it just displays "You don't have any devices.". 

Tried with the India link.

 

Thanks,

-Venkat

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56 Posts

10-22-2018

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Re:Warranty registration problems?

2020-07-10, 11:27 AM
Unable to register my phone
Rajeev Sharma
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2676 Posts

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Re:Warranty registration problems?

2020-07-15, 9:20 AM

@ venkatreddi wrote:
 

 

Hi Suman,

I am trying from my MAC with Chrome and firefox. tried both with IMEI and serial number.

There is no error as such. After "Add a New Device"  entered the serial number click "Add", nothing comes and it just displays "You don't have any devices.". 

Tried with the India link.

 

Thanks,

-Venkat

 

and @Rajeev157 

 

Have you filled the form which is mentioned in the first post?

 

Kindly confirm.

 

Regards,

Suman



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56 Posts

10-22-2018

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  • Message 7 of 9

Re:Warranty registration problems?

2020-07-15, 11:47 AM
Yes i tried but Motorola one fusion+ mot listed in the form.
Screenshot_20200715-171555.png
Rajeev Sharma
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35 Posts

09-04-2015

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  • Message 8 of 9

Re:Warranty registration problems?

2020-07-31, 17:43 PM
Before uploading invoice warranty is showing up to September 2021 after uploading invoice came down to June 2020... I am MFN member also... Why did you reduce to June?
darshansm
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35 Posts

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Re:Warranty registration problems?

2020-07-31, 17:44 PM
Sorry some typo. Not June 2020 ... It's June 2021
darshansm
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