@ PierBin wrote:
Buongiorno, ho una serie di problemi.
1 - il pc non trova il cell, o meglio sia dice che la cartella è vuota.
2 - Nella galleria fotografica avrei bisogno di creare cartelle, ma non trovo questa opzione
3 - la mia scheda micro SD risulta vuota, ma in realtà ci sono un sacco di file.
Grazie a tutti x l aiuto.
Hi,
Thank you for writing to us. You have posted in the English community and I’m sorry we do not have an Italian community. I am using Google Translate, so I apologize for any grammar or spelling errors. However, I will try my best to help you.
1. I would suggest you go through the link here and follow the instructions. If the device is still not recognized on PC/computer please try with another USB cable and make sure that you have selected the File transfer option(Drag down the status bar>>Tap on Charging this device via USB notification>>Select File transfer option).
2. Are you unable to create a folder in the Google photos application? If yes, please click here and follow the Create New Album main. I hope it helps.
3. I would suggest you restart the phone and check. Is the SD card converted as internal Storage or Portable storage? If you are using an SD card as portable storage please remove and re-insert the SD card. Before you remove the card please eject it. To eject, Go to Settings > Storage>> Next to your SD card name>>Tap on the option and eject it. See if that helps.
Thanks
Sunitha
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