@ Dlee21980 wrote:

I can' believe this phone does not have wifi calling enabled! I would have never bought the phone if I had known and since I did not activate the phone and find this out in the first 30 days of purchase motorola refuses to give me any credit towards the purchase of another phone. I' very disappointed since I like motorola products but, I will not buy another motorola product ever if they cannot rectify this issue.

Hi, 

Thank you for reaching out, Wi-Fi calling is a carrier-specific feature you may need to ask your carrier.

Regards

Sandip

Is there a US carrier that supports the wifi calling with this phone?

@ Dlee21980 wrote:

Is there a US carrier that supports the wifi calling with this phone?

 

Hi Dlee21980,

Sorry to say in the US it does not support wi-fi calling on this model.

Regards

Sandip

Hard luck 😉

Buongiorno, ho una serie di problemi.

1 - il pc non trova il cell, o meglio sia dice che la cartella è vuota.

2 - Nella galleria fotografica avrei bisogno di creare cartelle, ma non trovo questa opzione

3 - la mia scheda micro SD risulta vuota, ma in realtà ci sono un sacco di file.

Grazie a tutti x l aiuto.

@ PierBin wrote:

Buongiorno, ho una serie di problemi.

1 - il pc non trova il cell, o meglio sia dice che la cartella è vuota.

2 - Nella galleria fotografica avrei bisogno di creare cartelle, ma non trovo questa opzione

3 - la mia scheda micro SD risulta vuota, ma in realtà ci sono un sacco di file.

Grazie a tutti x l aiuto.

Hi,

Thank you for writing to us. You have posted in the English community and I’m sorry we do not have an Italian community.  I am using Google Translate, so I apologize for any grammar or spelling errors. However, I will try my best to help you.

1. I would suggest you go through the link here and follow the instructions. If the device is still not recognized on PC/computer please try with another USB cable and make sure that you have selected the File transfer option(Drag down the status bar>>Tap on Charging this device via USB notification>>Select File transfer option). 

2. Are you unable to create a folder in the Google photos application? If yes, please click here and follow the Create New Album main. I hope it helps.

3. I would suggest you restart the phone and check. Is the SD card converted as internal Storage or Portable storage? If you are using an SD card as portable storage please remove and re-insert the SD card. Before you remove the card please eject it. To eject, Go to Settings > Storage>> Next to your SD card name>>Tap on the option and eject it. See if that helps. 

Thanks

Sunitha

Sound effect is not work when call ringing

Hi Pravesh1980, 

Thanks for writing to us. Sorry to hear you're having issues with your phone. I will try my best to help you with this. It would be great if you could tell me a bit more about the exact issue you are facing? Since when you are facing this? So I can check and assist you further. 

Thanks

Sunitha