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Wifi Direct not working(greyed) in moto one fusion plus

2020-07-27, 19:00 PM
Wifi Direct is not working (greyed) in moto one fusion plus.please help me out.
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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-28, 8:27 AM

@ manas0110 wrote:
 

Wifi Direct is not working (greyed) in moto one fusion plus.please help me out.

 

Hi, 

 

Thanks for writing to us, in order to assist you further, could you please let me know how did you find the Wi-Fi direct in your device? Could you let me know the steps?

 

I will be waiting for your response.

 

Regards,

Suman



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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-29, 3:18 AM
Settings>Network & Internet>Wifi>Wifi preferences>Advanced> Wifi Direct. Please find attached screenshot of same
Screenshot_20200728-002838.png
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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-29, 3:42 AM
Did you turn ON WiFi and check whether it is working ? Or it is not working even after turning ON wifi?
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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-29, 3:43 AM
Yes I have checked it with wifi on and wifi off. It is still greyed all the time. Let me know if anyone knows the solution. Thanks
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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-29, 9:16 AM

@ Udayanithi wrote:
 

Did you turn ON WiFi and check whether it is working ? Or it is not working even after turning ON wifi?

 

When you go to the Wi-Fi Direct, do you see three dots on the right top? 

 

I would suggest you perform a Network Reset-- Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth. 

 

Also, check your device in Safe Mode and see if it's the same.

 

Let me know how it goes. 

 

Regards,

Suman



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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-29, 13:49 PM
Thank you for prompt replies and suggestions. The issue got resolved but the method is different. One has to just ON the " turn off wifi automatically" option and then switch if off (switching off is optional). And the wifi Direct comes ON.
Screenshot_20200729-191940.png

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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-30, 6:36 AM
Great! 🙂
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Re:Wifi Direct not working(greyed) in moto one fusion plus

2020-07-30, 10:59 AM

@ manas0110 wrote:
 

Thank you for prompt replies and suggestions. The issue got resolved but the method is different. One has to just ON the " turn off wifi automatically" option and then switch if off (switching off is optional). And the wifi Direct comes ON.

 

Glad to know your concern has been resolved.

 

If there is anything else, let us know. We're here to help!

 

Regards,

Suman



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