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06-12-2020

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Camera problem.

2020-08-02, 3:23 AM
In my videos the sound is usually very echoed, I am a musician and it always seems that I have added some echoed effect. And there are some stripes on my camera pictures. I already spoke with motorola but but it has not been resolved. I switched devices to see if it was the problem, but the problem continued. PLEASE SOMEONE HELP ME
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19088 Posts

02-03-2016

US

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Re:Camera problem.

2020-08-03, 19:17 PM

@ danielrib20 wrote:
 

In my videos the sound is usually very echoed, I am a musician and it always seems that I have added some echoed effect. And there are some stripes on my camera pictures. I already spoke with motorola but but it has not been resolved. I switched devices to see if it was the problem, but the problem continued. PLEASE SOMEONE HELP ME

 

Hi.

 

Apologies for any issues. Can you post some samples of the photos and the video, so we can understand what you are experiencing?

 

Thanks,

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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3 Posts

06-12-2020

BR

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Re:Camera problem.

2020-08-14, 4:38 AM

Sure! Infortunately there is only the option to send a photo here, so I don't know how to send the video

IMG_20200814_013526_813.jpg
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2619 Posts

04-04-2018

IN

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Re:Camera problem.

2020-08-20, 10:13 AM

@ danielrib20 wrote:
 

 

Sure! Infortunately there is only the option to send a photo here, so I don't know how to send the video

 

You can post the sample video in your Google Drive or YouTube account and share it with us! We will do our best to help you with this.

 

Regards,

Suman



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3 Posts

06-12-2020

BR

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  • Message 5 of 6

Re:Camera problem.

2020-08-20, 13:30 PM

Oh, ok! At the beginning of the video there is always a "click" and during it there is a huge echo. I've tried everything, I just haven't taken it yet for assistance because I didn't want to leave my house.These problems aren't so visible only when I don't speak during the video, or I speak or I play.

 

https://drive.google.com/file/d/1cXO4Dq3dKgzYhmkPqrDasyzpbAGRv8iO/view?usp=drivesdk 

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Re:Camera problem.

2020-08-27, 9:25 AM

@ danielrib20 wrote:
 

 

Oh, ok! At the beginning of the video there is always a "click" and during it there is a huge echo. I've tried everything, I just haven't taken it yet for assistance because I didn't want to leave my house.These problems aren't so visible only when I don't speak during the video, or I speak or I play.

 

https://drive.google.com/file/d/1cXO4Dq3dKgzYhmkPqrDasyzpbAGRv8iO/view?usp=drivesdk 

 

Hi,

 

Thanks for sharing the sample video. I have reported this to our concerned team. Allow us some time to look into this and I will get back to you once I get any update from them.

 

Regards,

Suman



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