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11-29-2018

BR

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Moto 45W Hyper Charger not working

2020-04-17, 20:46 PM
The Hyper Charger that came with my phone stopped working. One day it worked normally, the other day nothing. I tried other chargers and they still work, inverted the cable(the one that has both in and out a usb-c that came with the phone), nothing, put the charger in different outlets, nothing. Looking at the cable and at the charger I noticed nothing worong
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18202 Posts

02-03-2016

US

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Re:Moto 45W Hyper Charger not working

2020-04-21, 14:23 PM

@ RicJan wrote:
 

The Hyper Charger that came with my phone stopped working. One day it worked normally, the other day nothing. I tried other chargers and they still work, inverted the cable(the one that has both in and out a usb-c that came with the phone), nothing, put the charger in different outlets, nothing. Looking at the cable and at the charger I noticed nothing worong

 

Hi.

 

Did you try the Hyper charger on another device? If it doesn't work there, that would probably confirm that it's broken. If it is, that would be covered by warranty.

 

So sorry you are having this problem.

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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23 Posts

05-18-2017

US

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Re:Moto 45W Hyper Charger not working

2020-04-25, 3:12 AM

As an aside, I have to ask, and maybe it's just me having a senior moment, but shouldn't the Subject line of this topic/thread be "Moto 15W Hyper Charger not working", given that the body of the post refers to the One Hyper's included 15W charger and not the optional 45W charger?

 

Thank you.

 

Frank.

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