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52 Posts

09-15-2020

India

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The camera issue

2020-12-02, 9:06 AM

Hey 

@motorola tom

Please fix our image processing it is the worst i have ever seen in any motorola phone. I think you do not have interest in this phone because you are doing nothing for this phone

 

 

 

 

 

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4824 Posts

02-11-2016

United States of America

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  • Message 2 of 40

Re:The camera issue

2020-12-02, 20:05 PM

@ Nikhil patel wrote:

Hey 

@motorola tom

Please fix our image processing it is the worst i have ever seen in any motorola phone. I think you do not have interest in this phone because you are doing nothing for this phone

Hello, I'm sad to see you're unhappy with the performance on the camera. If you can please share sample photos that you think are poor, I'd like to get them over to our camera team to be analyzed. I can't promise there will be any improvements, but without samples, I have nothing to show them. 

-Tom

 



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52 Posts

09-15-2020

India

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  • Posts: 52
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  • Message 3 of 40

Re:The camera issue

2020-12-03, 4:01 AM

Hey 

@MotorolaTom   

Im sharing some screenshots see them the images are worst we are not able to identify anything

 

 

 

 

Screenshot_20201203-092710.png Screenshot_20201203-092652.png Screenshot_20201203-092633.png
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4824 Posts

02-11-2016

United States of America

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  • Message 4 of 40

Re:The camera issue

2020-12-03, 21:13 PM

@ Nikhil patel wrote:

Hey 

@MotorolaTom   

Im sharing some screenshots see them the images are worst we are not able to identify anything

 

 

 

 

Thanks for sharing the screenshots. If you could please elaborate on what you think is wrong with them that would be great.

-Tom



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52 Posts

09-15-2020

India

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  • Message 5 of 40

Re:The camera issue

2020-12-04, 4:21 AM

@MotorolaTom  

The picture quality is worst even not able to identify anything 

Night mode is also not there pictures are worst in night 

Please improve rear and front camera

 

 

 

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4824 Posts

02-11-2016

United States of America

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  • Message 6 of 40

Re:The camera issue

2020-12-04, 21:47 PM

@ Nikhil patel wrote:

@MotorolaTom  

The picture quality is worst even not able to identify anything 

Night mode is also not there pictures are worst in night 

Please improve rear and front camera

 

 

 

Hello, as I said before, I will need actual pictures with descriptions of what is wrong with them. The screenshots of the viewfinder will not help us analyze your concerns.

-Tom



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52 Posts

09-15-2020

India

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  • Message 7 of 40

Re:The camera issue

2020-12-05, 2:06 AM

Hey 

@motorolatom

 

See the pictures are coming blury and this phone is also not able to capture light. The pictures are dull even in daylight also.

Will you improve camera quality or will only find excuses 

 

I request you please please improve our viewfinder also as you have seen in my previous photos your viewfinder is worst even we are not able to identify the things i request you to please tell them to improve viewfinder also and there is no nightmode picture quality in night is horrible.

Where is android 10 update we will get it or not how much time it will take

 

 

 

 

 

 

 

IMG_20201205_073037871.jpg IMG_20201205_072930098.jpg 16071337345230.9114055621061938.jpg 16071339291730.28930098772528534.jpg
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52 Posts

09-15-2020

India

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  • Posts: 52
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  • Location: India
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  • Message 8 of 40

Re:The camera issue

2020-12-06, 3:15 AM

Hey 

@MotorolaTom  

Why are you not replying now.

Now i know you not reply as i send you your bad camera's photos

 

 

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4824 Posts

02-11-2016

United States of America

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  • Message 9 of 40

Re:The camera issue

2020-12-07, 22:52 PM

@ Nikhil patel wrote:

Hey 

@MotorolaTom  

Why are you not replying now.

Now i know you not reply as i send you your bad camera' photos

 

 

Sorry, you replied at 8PM my time on Friday night, and I don't actively check the community on my weekends. Thanks for sharing the photos. I'm going to send them over to my camera team. While I can't guarantee there will be improvements, I'll definitely get all your feedback over to them. In the meantime, please ensure you have updated the Moto Camera and Camera Tuner apps from the Play Store. 

-Tom



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58 Posts

10-23-2020

India

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  • Message 10 of 40

Re:The camera issue

2020-12-08, 5:21 AM

Moto Camera 3 will be available for us or not??

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