Motorola Community

motorola one Phonesmotorola one macro
All Forum Topics
Options

4291 Posts

02-11-2016

United States of America

3230 Signins

69776 Page Views

  • Posts: 4291
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 69776
  • Message 21 of 26

Re:The camera issue

2021-02-22, 22:54 PM

Hello, all I appreciate the additional photos and details. I have passed your feedback along. While I can't guarantee there will be any changes/improvements to the camera software on the phone, it has been escalated from my end.

 

-Tom 



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

33 Posts

09-29-2020

India

28 Signins

370 Page Views

  • Posts: 33
  • Registered: ‎09-29-2020
  • Location: India
  • Views: 370
  • Message 22 of 26

Re:The camera issue

2021-02-23, 2:00 AM

Dear Tom 

It was serious issue , Camera one of the best feature in android phone 

I am this kind of issue after android 10 updation

So it's your camera team responsibility, kindly fixe the issue 

 

Reply
Options

5 Posts

02-23-2021

Netherlands

3 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎02-23-2021
  • Location: Netherlands
  • Views: 40
  • Message 23 of 26

Re:The camera issue

2021-02-23, 21:43 PM

@MotorolaTom 

 

I don't see anything wrong with any of the functions of the camera on the Macro One.

As a professional photographer i am quite happy with it's capabilities.

Using it next to a Canon 6D

 

sorry could just upload one photo. i do have some sublime examples of professional quality photo's made with the Macro One

IMG_20200807_184457279.jpg
Reply
Options

5 Posts

02-23-2021

Netherlands

3 Signins

40 Page Views

  • Posts: 5
  • Registered: ‎02-23-2021
  • Location: Netherlands
  • Views: 40
  • Message 24 of 26

Re:The camera issue

2021-02-24, 10:44 AM
that's ace quality photo's for a $160,- phone. i have the same one, to me it's fine. consider shooting RAW format and process in Snapseed or Lightroom if you are unhappy
Reply
Options

24 Posts

02-08-2014

Italy

107 Signins

927 Page Views

  • Posts: 24
  • Registered: ‎02-08-2014
  • Location: Italy
  • Views: 927
  • Message 25 of 26

Re:The camera issue

2021-02-25, 10:59 AM

With version of software you run? 

The actual version of the fotocamera motorola 2 that I have is Versione 7.3.25.64-jade (October 2019). 

The version of tuner fotocamera moto 3 is Versione 1.20.3-lima (October 2019). 

Reply
Options

24 Posts

02-08-2014

Italy

107 Signins

927 Page Views

  • Posts: 24
  • Registered: ‎02-08-2014
  • Location: Italy
  • Views: 927
  • Message 26 of 26

Re:The camera issue

2021-02-25, 11:02 AM

I know the quality of the camera. But shooting in raw did not solve the issue. The manual setting are totally ignored by the software even in JPG or raw mode. The only way is to update the software. 

 

I find it disconcerting this because I also have a Motorola G8 of the same year and the fotocamera app has been updated several times with improve quality of setting.

Looking at other forums of other brands it seems that others users have the same problem after upgrading to Android 10 with different smartphone.

 

Is possible that the software is corrupted in the memory of the phone or a loss of optimization with Android 10? Hope an update soon.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms