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06-23-2020

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Weird contrast change on videos

2020-06-27, 1:03 AM

While watching videos on fullscreen mode (or landscape), I noticed that the colors changes while the video is playing, as if a filter is being added for contrast balancing. The adaptive brightness is off, so is not that.
 

For example, in this video: https://youtu.be/dKR_w6C5A5k, from 1:13 to 1:19, a bit before the letter appears, the orange background loses his intensity (as the rest of the picture). If you flip the view to portrait mode, the colors will go back to normal (but only on this perspective). I tested this on youtube with the app and in Chrome, and I also downloaded the video to played locally and still happens (at least with VLC).

Searching about it, I found other issues on this same forum with similar problems:


https://forums.lenovo.com/t5/motorola-one-macro/Brightness-issue/m-p/5022118
https://forums.lenovo.com/t5/motorola-one-vision/Moto-one-vision-display/m-p/4548382
https://forums.lenovo.com/t5/motorola-one-vision/Moto-Vision-Contrast-Gamma-issue/m-p/4583174

 

Is this something that is being look on? (sorry for any mistakes, english is not my first language)

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2229 Posts

02-11-2016

US

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  • Message 2 of 2

Re:Weird contrast change on videos

2020-06-29, 14:33 PM

@ MortizDX wrote:
 

 

While watching videos on fullscreen mode (or landscape), I noticed that the colors changes while the video is playing, as if a filter is being added for contrast balancing. The adaptive brightness is off, so is not that.
 

For example, in this video: https://youtu.be/dKR_w6C5A5k, from 1:13 to 1:19, a bit before the letter appears, the orange background loses his intensity (as the rest of the picture). If you flip the view to portrait mode, the colors will go back to normal (but only on this perspective). I tested this on youtube with the app and in Chrome, and I also downloaded the video to played locally and still happens (at least with VLC).

Searching about it, I found other issues on this same forum with similar problems:


https://forums.lenovo.com/t5/motorola-one-macro/Brightness-issue/m-p/5022118
https://forums.lenovo.com/t5/motorola-one-vision/Moto-one-vision-display/m-p/4548382
https://forums.lenovo.com/t5/motorola-one-vision/Moto-Vision-Contrast-Gamma-issue/m-p/4583174

 

Is this something that is being look on? (sorry for any mistakes, english is not my first language)

 

 

Thanks for sharing your experience with a link to test with. I can't gurantee there will be any changes to how the phone performs, but we have and will continue to escalate the feedback from customers regarding this behaviour.  I'll let you know if I get any updates on this from my end.

 

-Tom



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