Motorola Community

motorola one Phonesmotorola one / motorola one power
All Forum Topics
Options

4 Posts

05-28-2014

DE

7 Signins

83 Page Views

  • Posts: 4
  • Registered: ‎05-28-2014
  • Location: DE
  • Views: 83
  • Message 1 of 7

Android 10 Update and VoLTE / Wifi Calling

2020-04-28, 4:41 AM

Hi,

 

after the Update my Moto One can't use VoLTE / Wifi Calling anymore.

A factory reset was also tried without success.

 

The Sim Card is successfull provisioned (Vodafone Germany), but Wifi Calling is not showing at the device.

I double-check the dns servers and the whole wlan-settings at my place. 

A G7 Play with Android 9 works flawless.

 

Similar posting were found in the other sub-topics.

Is it a bug in Android 10?

 

Please help

 

 

Greetings

Holger

 

 

Reply
Options

3 Posts

05-12-2020

DE

5 Signins

55 Page Views

  • Posts: 3
  • Registered: ‎05-12-2020
  • Location: DE
  • Views: 55
  • Message 2 of 7

Re:Android 10 Update and VoLTE / Wifi Calling

2020-05-12, 20:12 PM

Hi Holger, 

 

unfortunately, I can help, but I have a similar problem [1]. On my phone the problem occoured already before the Android 10 update, but there migth be a related/same cause. 

 

However, the fact that no one replied to your post, does not give much hope for a solution...

 

Cheers

Eckart

 

 

 

 

[1] https://forums.lenovo.com/t5/motorola-one-motorola-one-power/VoLTE-and-VoWIFI-services-LOST-though-settings-are-still-available/m-p/5015025

Reply
Options

17982 Posts

02-03-2016

US

2254 Signins

54277 Page Views

  • Posts: 17982
  • Registered: ‎02-03-2016
  • Location: US
  • Views: 54277
  • Message 3 of 7

Re:Android 10 Update and VoLTE / Wifi Calling

2020-05-13, 14:42 PM

@ h_winkler wrote:
 

 

Hi,

 

after the Update my Moto One can't use VoLTE / Wifi Calling anymore.

A factory reset was also tried without success.

 

The Sim Card is successfull provisioned (Vodafone Germany), but Wifi Calling is not showing at the device.

I double-check the dns servers and the whole wlan-settings at my place. 

A G7 Play with Android 9 works flawless.

 

Similar posting were found in the other sub-topics.

Is it a bug in Android 10?

 

Please help

 

 

Greetings

Holger

 

 

 

Hi.

 

It's not clear from your post. Are you saying that before the update, those features worked on this phone?

 

-Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Reply
Options

348 Posts

04-18-2014

GB

352 Signins

4744 Page Views

  • Posts: 348
  • Registered: ‎04-18-2014
  • Location: GB
  • Views: 4744
  • Message 4 of 7

Re:Android 10 Update and VoLTE / Wifi Calling

2020-05-14, 22:45 PM

I have the exact same issue on mine although I don't know if it was also present with Android 9.

 

My Vodafone SIM is VoLTE provisioned and works fine on other Android phones but not on the Moto One in SIM slot 2 (haven't yet tried slot 1). Looking at the engineering mode on the Moto One handset, the VoLTE toggle is greyed out and can't be enabled.

--
I do not work for Lenovo, I only provide suggestions based on my personal experience and willingness to help others as a volunteer.

If my reply helps you in any way, please click the like icon on the right.
If your question is answered, you can also click on Accept as Solution.
Reply
Options

1 Posts

05-21-2020

US

6 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎05-21-2020
  • Location: US
  • Views: 15
  • Message 5 of 7

Re:Android 10 Update and VoLTE / Wifi Calling

2020-05-21, 15:51 PM

There is no Bug in Android 10, Because Google Can't Go Such types of Mistakes. In first I Faces Same issue in My Moto G but Later i searched over internet and I Found the Solution Here : https://vlivetricks.com/activate-airtel-wifi-calling-android-iphone/ . Actually this is not a mistake of Update, In Android 10 they changed Some Configs which you should to Change and save it

Reply
Options

4 Posts

05-28-2014

DE

7 Signins

83 Page Views

  • Posts: 4
  • Registered: ‎05-28-2014
  • Location: DE
  • Views: 83
  • Message 6 of 7

Re:Android 10 Update and VoLTE / Wifi Calling

2020-05-22, 9:05 AM

Hi Matt,

 

sorry for my late reply.

I have opened a ticket with the following number (200429-006598)

There are all informations i could gather

 

Greetings

Holger

Reply
Options

1 Posts

05-29-2020

DE

1 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎05-29-2020
  • Location: DE
  • Views: 5
  • Message 7 of 7

Re:Android 10 Update and VoLTE / Wifi Calling

2020-05-29, 9:28 AM
I have exactly the same problem. O2 Sim card. WifiCalling was working fine with Android 9 and my Moto One. Since the Android 10 Update wificalling can still be activated in the options, but is only working for some minutes after a reboot. As soon as the Phone switches to another Mobiletower/Connection, wificalling will No longer work. Until you reboot again... Working for some time... In my old G5 wificalling is working absolutely flawless with this simcard.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save