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01-04-2020

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Android 10 update

2020-01-04, 18:48 PM

I am not able to see my contacts... I am not getting any message notifications after android 10 update.. Recover it... 

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04-04-2018

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Re: Android 10 update

2020-01-06, 9:16 AM

 wrote:

I am not able to see my contacts... I am not getting any message notifications after android 10 update.. Recover it... 


Hi Fzmalik,

 

Sorry to know about this and thanks for reporting! We have seen similar reports like yours and a Factory Data Reset has resolved the issue. We recommend performing a reset after a Software update as it helps to start the device afresh and that could solve your concern. So I would suggest you perform a Reset and let me know how it goes--  Settings > System > Reset > Factory Data Reset > Reset Phone > Enter your Screen Lock > Select Erase Everything to begin the reset.

 

Regards,

Suman



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