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Battery drain after September security patch

2018-10-25, 14:39 PM

Has anyone else encountered battery drain after the September security patch update? 

Battery drained from 95% to 75% in just two hours with moderate use (WhatsApp/chrome)

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Re: Battery drain after September security patch

2018-10-25, 17:25 PM

 wrote:

Has anyone else encountered battery drain after the September security patch update? 

Battery drained from 95% to 75% in just two hours with moderate use (WhatsApp/chrome)


Hi.

 

First - bravo! for having your IMEI in your profile, as requested for posts like this. Super helpful. (However, I'm not seeing any check-in data, so if you could make sure you have provided permission under Settings > System > Motorola Privacy, that would be great. Also, let me know here if it's okay to look at app performance as part of our investigation.)

 

Second, I would suggest it may be too early to say battery life is impacted. There is always some additional power used to complete an upgrade. But if you can make sure you are sharing your data we'll be glad to look at it.

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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1 Posts

10-24-2018

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Re: Battery drain after September security patch

2018-10-25, 17:46 PM
I have the very same problem. Before update my battery would last for 2 days. Now it drains in a matter of hours.
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Re: Battery drain after September security patch

2018-10-25, 18:24 PM

 wrote:
I have the very same problem. Before update my battery would last for 2 days. Now it drains in a matter of hours.

Wow, that would be serious. Can you please post a screenshot showing your battery draining in a few hours?

 

Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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10 Posts

11-17-2014

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Re: Battery drain after September security patch

2018-10-25, 23:43 PM
Thanks for the reply.

I have enabled all the options in Motorola privacy settings from the start.

The battery drain was noted after the install was complete not while it was installing the update.
Thank you
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10-26-2018

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Re: Battery drain after September security patch

2018-10-26, 2:12 AM

yes my moto one power battery drains in half day after sept security update . before thats same runs for 2 days 

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10-26-2018

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Re: Battery drain after September security patch

2018-10-26, 4:27 AM

i have the same issue in moto onepower battery drains fast 

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20 Posts

10-26-2018

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Re: Battery drain after September security patch

2018-10-26, 4:29 AM
When I sleep my mobile battery is 91% and when I wake up in morning it is 85% . Battery drains 4-6% when phone is idle . Is this problem there for u ? This problem came after the security patch update .
Samiullah❣️
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14 Posts

10-26-2018

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Re: Battery drain after September security patch

2018-10-26, 6:31 AM

I have same issue with my Motorola one power 

After updating my Mobile's battery is draining it lasts only for half day before updating it lasts for 2 days.

Please solve this problem with a new update.

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10-26-2018

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Re: Battery drain after September security patch

2018-10-26, 7:33 AM
Is your phone battery drains when it is idle ?
Samiullah❣️
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