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28352 Posts

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  • Message 11 of 109

Re: Heating issue in new update

2018-10-26, 14:51 PM

 wrote:
Done all the steps

You need to run in safe mode for some period of time and test performance while in safe mode. If all is fine in safe mode, then problem is some 3rd party app. 

 

If problems still in safe mode, you should reset, test before installing or restoring any apps. Then you have a baseline of "out of the box" behavior. If problems with a fresh install, then service is likely next step. But if you simply have heating and some battery drain while a fresh install, make sure it is not poor cell signal - test in airplane mode. If drain still occurs after reset, and in airplane mode, then service is next step. 


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48 Posts

10-15-2018

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  • Message 12 of 109

Re: Heating issue in new update

2018-10-26, 15:46 PM

Okay today i  will test it with safe mode..

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10-26-2018

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  • Message 13 of 109

Re: Heating issue in new update

2018-10-27, 2:42 AM
I kept my mobile under safe mode and my battery% didn't decrease even 1% I don't know what is killing the battery when phone is idle.
Samiullah❣️
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28352 Posts

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  • Message 14 of 109

Re: Heating issue in new update

2018-10-27, 3:00 AM

 wrote:
I kept my mobile under safe mode and my battery% didn't decrease even 1% I don't know what is killing the battery when phone is idle.
Some app you have installed if the drain stops in safe mode. Charge full, unplug and see what battery stats show for worst app after a night of being idle

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  • Message 15 of 109

Re: Heating issue in new update

2018-10-27, 8:45 AM

Ok sir i will check this

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  • Message 16 of 109

As u said I tested I charged my mobile full and there is 4% drop when the phone is idle

2018-10-28, 1:18 AM

 wrote:

 wrote:
I kept my mobile under safe mode and my battery% didn't decrease even 1% I don't know what is killing the battery when phone is idle.
Some app you have installed if the drain stops in safe mode. Charge full, unplug and see what battery stats show for worst app after a night of being idle

 

 

 

Samiullah❣️
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  • Message 17 of 109

Re: As u said I tested I charged my mobile full and there is 4% drop when the phone is idle

2018-10-28, 1:20 AM
3rd party apps is not killing the battery I don't know which apps is killing the battery
Samiullah❣️
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02-02-2016

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  • Message 18 of 109

Re: As u said I tested I charged my mobile full and there is 4% drop when the phone is idle

2018-10-28, 12:52 PM

 wrote:
3rd party apps is not killing the battery I don't know which apps is killing the battery

On the first battery screen, instead of tapping usage details, scroll down. 

 

Your battery graph looks great - 4% usage in 7 hours, if that is not safe mode, it looks fine to me. 


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  • Message 19 of 109

Re: As u said I tested I charged my mobile full and there is 4% drop when the phone is idle

2018-10-28, 12:55 PM
But at times it decrease more than 7% and battery is draining soon before update the battery was excellent
Samiullah❣️
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28352 Posts

02-02-2016

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  • Message 20 of 109

Re: As u said I tested I charged my mobile full and there is 4% drop when the phone is idle

2018-10-28, 12:57 PM

 wrote:
But at times it decrease more than 7% and battery is draining soon before update the battery was excellent

I have never seen a phone not drain at least 4% over night - and you have a dual sim phone too.

 

I don't see anything wrong. I am not sure how it behaved before the update, but if it drained less then 4% overnight, i think something was wrong with the phone. 


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