Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola one Phonesmotorola one / motorola one power
All Forum Topics
Options

2 Posts

11-29-2018

India

1 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎11-29-2018
  • Location: India
  • Views: 20
  • Message 1 of 15

Call recording issue

2018-11-29, 14:10 PM

During call recording incoming  call  voice not record so many software we have tried but no result 

Only out going voice recorded pls provide solution for my Motorola one power model

Reply
Answer
Options

20039 Posts

02-03-2016

United States of America

2557 Signins

64538 Page Views

  • Posts: 20039
  • Registered: ‎02-03-2016
  • Location: United States of America
  • Views: 64538

Re: Call recording issue

2019-01-15, 15:23 PM

 wrote:
I have tried almost all app with all configuration permission setting. no application is recording incoming voice(Opponent Voice). I need this bug to be fixed ASAP.

Hi.

 

Call recording is not supported by stock Android, and it has been Motorola policy -- with a few exceptions -- that we do not support his feature natively or via 3rd-party apps. So this is not a bug. However, we will pass on your feedback to the product team.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Reply

Replies(14)
Options

1 Posts

01-15-2019

India

2 Signins

8 Page Views

  • Posts: 1
  • Registered: ‎01-15-2019
  • Location: India
  • Views: 8
  • Message 2 of 15

Re: Call recording issue

2019-01-15, 9:45 AM
I have tried almost all app with all configuration permission setting. no application is recording incoming voice(Opponent Voice). I need this bug to be fixed ASAP.
Reply
Answer
Options

20039 Posts

02-03-2016

United States of America

2557 Signins

64538 Page Views

  • Posts: 20039
  • Registered: ‎02-03-2016
  • Location: United States of America
  • Views: 64538
  • Message 3 of 15

Re: Call recording issue

2019-01-15, 15:23 PM

 wrote:
I have tried almost all app with all configuration permission setting. no application is recording incoming voice(Opponent Voice). I need this bug to be fixed ASAP.

Hi.

 

Call recording is not supported by stock Android, and it has been Motorola policy -- with a few exceptions -- that we do not support his feature natively or via 3rd-party apps. So this is not a bug. However, we will pass on your feedback to the product team.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!

0 person found this solution to be helpful.

This helped me too

Reply
Options

74 Posts

12-29-2018

India

421 Signins

14520 Page Views

  • Posts: 74
  • Registered: ‎12-29-2018
  • Location: India
  • Views: 14520
  • Message 4 of 15

Re: Call recording issue

2019-01-16, 10:23 AM

 wrote:
I have tried almost all app with all configuration permission setting. no application is recording incoming voice(Opponent Voice). I need this bug to be fixed ASAP.

Google Disabled this in Android Pie : https://issuetracker.google.com/issues?q=112586994%20Call%20recording

Reply
Options

6 Posts

01-21-2019

India

11 Signins

79 Page Views

  • Posts: 6
  • Registered: ‎01-21-2019
  • Location: India
  • Views: 79
  • Message 5 of 15

Re: Call recording issue

2019-01-24, 14:06 PM

Motorola one power  call regarding 3rd party application instead number off but incoming voice not coming

Reply
Options

6 Posts

01-21-2019

India

11 Signins

79 Page Views

  • Posts: 6
  • Registered: ‎01-21-2019
  • Location: India
  • Views: 79
  • Message 6 of 15

Re: Call recording issue

2019-01-25, 9:49 AM

During call recording incoming  call  voice not record so many software we have tried but no result,

Only out going voice recorded pls provide solution for my Motorola one power model. 

I want see latest update..

Reply
Options

3 Posts

03-18-2019

United States of America

5 Signins

38 Page Views

  • Posts: 3
  • Registered: ‎03-18-2019
  • Location: United States of America
  • Views: 38
  • Message 7 of 15

Re: Call recording issue

2019-03-18, 19:10 PM

Help to fix call recording problem. Because it became necessity to remember the things.

Reply
Options

1 Posts

05-09-2019

India

3 Signins

43 Page Views

  • Posts: 1
  • Registered: ‎05-09-2019
  • Location: India
  • Views: 43
  • Message 8 of 15

Call recording issue

2019-05-09, 16:12 PM
Reply
Options

1 Posts

06-13-2019

India

1 Signins

11 Page Views

  • Posts: 1
  • Registered: ‎06-13-2019
  • Location: India
  • Views: 11
  • Message 9 of 15

Call recording apps not working

2019-06-13, 3:27 AM

Hi

 Am very depressed with this mobile purchase no call recording by default and none of the apps are supported.After installing apps it's recording only my voice.

 

Where other brand mobiles are giving this feature just inbuilt and with good quality.

 

None of other fourm answers helped me in resolving this issue.

Reply
Options

29 Posts

02-11-2015

United Kingdom of Great Britain and Northern Ireland

53 Signins

551 Page Views

  • Posts: 29
  • Registered: ‎02-11-2015
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 551
  • Message 10 of 15

Re: Call recording apps not working

2019-06-29, 17:27 PM

That's because there is NO fix to this issue.

 

Google have removed the native ability to record call since v6/Marshmallow. The only way to record calls using Android now is one of the following methods:-

  1. Use an Android phone of version 5/Lollipop or older.
  2. Use an Android phone but which is rooted and has a 3rd party app if you have to use 6/Marshmallow or 7/Nougat.
  3. Use another brand phone with a proprietary build such as Huawei.
  4. Use a Bluetooth audio recorder.
  5. Subscribe to a cloud based call routing service.

You are not alone in being sad about this change but there are few/no feasible options from Android 8 onwards because of Google closing the hacks that enabled call recording.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms