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14293 Posts

03-05-2018

United States of America

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  • Message 11 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-02, 15:54 PM

Hi Mark811,

 

The standard warranty of the device should be 1 year only. Did you purchase an extended warranty? Can you send us a screenshot of the email message you received, so we can validate? You can send me a PM if you feel uncomfortable sharing it here on the thread, just let me know. Thanks.

 

Best regards,
Rich
Motorola Support



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226 Posts

01-31-2014

United Kingdom of Great Britain and Northern Ireland

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  • Message 12 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-02, 16:05 PM

Hi Agent_Rich

 

No extended warranty brought, so maybe just a date error by customer support.

 

Not worried or going to make a fuss :-)

Just wondered why they we're different.

 

 

 

 

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15 Posts

10-31-2018

India

60 Signins

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  • Message 13 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-05, 5:51 AM

I am also facing 

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7 Posts

11-07-2018

India

23 Signins

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  • Message 14 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-07, 13:34 PM

I have added my device under "My Stuff" but I couldn't find link to opt for MFN.

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14293 Posts

03-05-2018

United States of America

1313 Signins

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  • Posts: 14293
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  • Message 15 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-07, 17:09 PM

Hi PVignesh,

 

Here's the link on how to register for MFN. Let me know if you're able to opt it in. Thanks.

 

Best regards,
Rich
Motorola Support



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7 Posts

11-07-2018

India

23 Signins

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  • Message 16 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-08, 9:52 AM

Hi,

 

I followed the steps and added my mobile to my stuff. In my stuff there is not option to opt for MFN.

 

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20127 Posts

02-03-2016

United States of America

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  • Message 17 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2018-11-08, 15:52 PM

 wrote:

Hi Agent_Rich

 

No extended warranty brought, so maybe just a date error by customer support.

 

Not worried or going to make a fuss :-)

Just wondered why they we're different.

 

 

 

 

 


Actually, I think the two years is correct. We're investigating why the website appears to be wrong.

 

Regards,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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113 Posts

08-03-2015

Romania

44 Signins

1607 Page Views

  • Posts: 113
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  • Message 18 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2019-05-20, 12:43 PM

Still not able to add a Motorola One on My Stuff neither with IMEI, nor with Serial number.

 

I erased my previos Moto G thinking this is tampering with, but still not able to add Motorola One…

Motorola One™
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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 19 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2019-05-21, 19:52 PM

Hi Gif2D,

 

Thanks for posting here. I have raised this to the team. Please make sure try adding your IMEI here on this link from time to time. 

 

Hi M121,

 

Please make sure to add your IMEI on this link. Let me know if you're able to add it. 

 

Best regards,
Rich
Motorola-Lenovo Support



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113 Posts

08-03-2015

Romania

44 Signins

1607 Page Views

  • Posts: 113
  • Registered: ‎08-03-2015
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  • Message 20 of 30

Re: Can't add Motorola One to "My Stuff" on the Motorola website?

2019-05-27, 11:57 AM

Hello Agent_Rich,

Tried again today, still unsuccessfully

I'll try tomorrow, too, maybe I'll get lucky.

Motorola One™
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