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10-21-2018

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'Do not disturb' is not working

2019-11-15, 1:08 AM

Phone makes some notification sound (whatsapp sending and receiving message tone, digital wellbeing time limit alert) when the do not disturb option is turned on.

 

Also, when dnd is in ON, ringtones will not be played in setting (settings>sound>phone ringtone). But now ringtone is also playing when the dnd is in ON

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1578 Posts

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Re: 'Do not disturb' is not working

2019-11-15, 9:48 AM

 wrote:

Phone makes some notification sound (whatsapp sending and receiving message tone, digital wellbeing time limit alert) when the do not disturb option is turned on.

 

Also, when dnd is in ON, ringtones will not be played in setting (settings>sound>phone ringtone). But now ringtone is also playing when the dnd is in ON


Hi Prasanna164,

 

Thanks for posting! Could you restart the device and check your device in Safe Mode? Here is the link for Safe Mode. Let me know how it goes.

 

Regards,

Suman

 



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18 Posts

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Re: 'Do not disturb' is not working

2019-11-15, 9:53 AM

Sir I tried restarting and also the safe mode for several times, but the problem isn't solved

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Re: 'Do not disturb' is not working

2019-11-15, 10:19 AM

 wrote:

Sir I tried restarting and also the safe mode for several times, but the problem isn't solved


Hi Prasanna164,

 

Have you changed anything in Do not Disturb settings? If you have allowed some contacts or the favorite list form your device, you will receive the calls. Kindly check the mentioned link here, all the options and settings are explained. Check and let me know.

 

Regards,

Suman



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18 Posts

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Re: 'Do not disturb' is not working

2019-11-15, 10:44 AM

Calls are not making sound sir. Only some notifications makes.

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Re: 'Do not disturb' is not working

2019-11-15, 10:49 AM

 wrote:

Calls are not making sound sir. Only some notifications makes.


Hi Prasanna164,

 

Did you go through the Settings which I shared? Kindly confirm.

 

Regards,

Suman



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18 Posts

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Re: 'Do not disturb' is not working

2019-11-15, 10:58 AM

Tried all troubleshooting steps that ate mentioned sir.

But the problem is not solved.

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32 Posts

11-29-2018

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Re: 'Do not disturb' is not working

2019-11-15, 11:52 AM

 wrote:

Tried all troubleshooting steps that ate mentioned sir.

But the problem is not solved.


Under "Do not disturb" settings check if messages, events & reminders are unchecked. or your device will make a sound if they are turned on. 

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18 Posts

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Re: 'Do not disturb' is not working

2019-11-15, 11:56 AM

Yes sir. I did.

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1578 Posts

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  • Message 10 of 10

Re: 'Do not disturb' is not working

2019-11-18, 5:28 AM

 wrote:

Yes sir. I did.


Hi Prasanna164,

 

Check your device in Safe Mode and see if that helps. Here is the link. Let us know how it goes.

 

Regards,

Suman



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