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BANNA12
Blue Screen Again
Posts: 3
Registered: ‎01-06-2019
Location: IN
Views: 200
Message 1 of 2

Dying phone

i have motoonepower handset.its dying day-by-day.at first from a 30cm height it falls down and the glass been cracked.and now after a simple rainwater from pocket...it's camera and flashlight being nonworking condition.what is this I haven't used such a handset in my life.

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,323
Registered: ‎02-02-2016
Location: US
Views: 156
Message 2 of 2

Re: Dying phone


@BANNA12 wrote:

i have motoonepower handset.its dying day-by-day.at first from a 30cm height it falls down and the glass been cracked.and now after a simple rainwater from pocket...it's camera and flashlight being nonworking condition.what is this I haven't used such a handset in my life.


You cracked the screen, and got the phone wet. Both issues are not the fault of the phone and are not covered by warranty. If the phone got to wet, then it has water damage. The drop that cracked the screen could also have damaged it. 

 

You can try safe mode, or a reset and test before restoring any apps. 

 

To reboot into safe mode, tap the power button until you see power off on screen. Then tap and hold power off (on screen) and a new menu will appear to reboot into safe mode.


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