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53 Posts

05-02-2017

IN

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Earphones with 3 button control are not working properly after Android 10 update in MOP

2020-03-04, 4:03 AM

Previously when in pie earphones with 3 button control i.e. with + - and play/pause button were working great. But recently after Android 10 update on my MOP am facing problems with these earphones as follows:

  1. Now + button/vol up button is triggering google assistant instead of increasing sound 
  2. In network/internet calls there is some sort of racing car noise sound the other person hearing and my voice becomes unclear. From my end i can hear them clearly without any noise

 

On observing these i have tested in following ways:

  1. Those 3 button earphones are working fine with other phones and even in laptops and there is no noise and + button increases volume only.
  2. in my phone i have tested 3 button control earphones like realme buds 2, soundmagic e10s, mi etc. and everyone had same problem but previously in android pie those were working fine and just after the android 10 update these things came. I did 3 time factory reset after every patch but the situation remained same. 
  3. Only earphones with single button control are working fine as of now.

 

 

Please make necessary changes in software to resolve this issue ASAP. This problem is affecting day to day usage and i can not use my earphones for phone call now. Please help.

 

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17978 Posts

02-03-2016

US

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Re:Earphones with 3 button control are not working properly after Android 10 update in MOP

2020-03-05, 15:08 PM

Hi.

 

As a rule, 3-button controls are not "officially" supported on our phones. It's not a stock Android feature. It works sometimes but we don't test for it. 

 

I can report this, but I'm afraid it is not a feature we would address. 

 

  • Matt

 

 

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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53 Posts

05-02-2017

IN

124 Signins

745 Page Views

  • Posts: 53
  • Registered: ‎05-02-2017
  • Location: IN
  • Views: 745
  • Message 3 of 3

Re:Earphones with 3 button control are not working properly after Android 10 update in MOP

2020-03-06, 6:28 AM

But what about car sound coming when calling. Can you please fix this issue. After android 10 audio is messed up. Please fix this problem.

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