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Motorola Admin Motorola Admin
Motorola Admin
Posts: 16,949
Registered: ‎02-03-2016
Location: US
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Message 21 of 43

Re: Moto one power switching off automatically


@Ssarkar503 wrote:

Sure if any occur immediately shall let you know


Great, thanks. If you can also take a bug report, as described above, that would be great. 

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Ssarkar503
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Location: IN
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Message 22 of 43

Re: Moto one power switching off automatically

Could you tell me once more where and how to take the bug report

Motorola Admin Motorola Admin
Motorola Admin
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Location: US
Views: 309
Message 23 of 43

Re: Moto one power switching off automatically


@Ssarkar503 wrote:

Could you tell me once more where and how to take the bug report


Just look back at my response here.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Ssarkar503
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Message 24 of 43

Re: Moto one power switching off automatically

This is my bug report

 

[removed for your security - in the future, please email as requested]

Motorola Admin Motorola Admin
Motorola Admin
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Message 25 of 43

Re: Moto one power switching off automatically


@Ssarkar503 wrote:

This is my bug report


Great, thank you.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
KathiravanS
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Message 26 of 43

Re: Moto one power switching off automatically

[removed for your security - in the future, please email as requested]

Kathir
Motorola Admin Motorola Admin
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Message 27 of 43

Re: Moto one power switching off automatically


@KathiravanS wrote:

[removed for your security - in the future, please email as requested]


Thanks a lot.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Ssarkar503
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Message 28 of 43

Re: Moto one power switching off automatically

Just now it switched off and did not restart at all.... I had to long press the power key to start tge phone

Ssarkar503
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Message 29 of 43

Re: Moto one power switching off automatically

This my battery usage

Motorola Admin Motorola Admin
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Message 30 of 43

Re: Moto one power switching off automatically


@Ssarkar503 wrote:

Just now it switched off and did not restart at all.... I had to long press the power key to start tge phone


Hi.

 

Sorry it took so long to get a response. The black screen incident you saw did not appear to be anything with long-term concerns. If it was a single incident, the phone appears to be fine. 

 

If it happens again, please take a bug report as soon as possible after the incident. And if the screen remains black try connecting to your PC and see if the phone can be seen that way.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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