cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Srinivas81
Fanfold Paper
Posts: 12
Registered: ‎05-15-2019
Location: IN
Views: 180
Message 11 of 18

Re: Moto one power warranty

Please approach Mr. Swaraj from Moto team, he would surely assit cos mine has been resolved to an extent though some items pending.

Srinivas81
Fanfold Paper
Posts: 12
Registered: ‎05-15-2019
Location: IN
Views: 143
Message 12 of 18

Re: Moto one power warranty

Hello Swaraj, have been waiting for a revert since 72 hours now.   Had mailed private to the mail address you'd mentioned.   Could you revert to asap.. you'd indeed bought much time than usual.

Administrator
Administrator
Posts: 17,391
Registered: ‎02-03-2016
Location: US
Views: 127
Message 13 of 18

Re: Moto one power warranty


@Srinivas81 wrote:

Hello Swaraj, have been waiting for a revert since 72 hours now.   Had mailed private to the mail address you'd mentioned.   Could you revert to asap.. you'd indeed bought much time than usual.


Hi.

 

The team does not work over the weekend, which may explain any delay. If you have not heard back yet, please let us know.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Srinivas81
Fanfold Paper
Posts: 12
Registered: ‎05-15-2019
Location: IN
Views: 119
Message 14 of 18

Re: Moto one power warranty

Hi, yes didn't hear back from Mr. Swaraj on the basic queries to be addressed for closelooping.

Senior MotoAgent
Senior MotoAgent
Posts: 6,027
Registered: ‎12-04-2017
Location: IN
Views: 100
Message 15 of 18

Re: Moto one power warranty


@Srinivas81 wrote:

Hello Swaraj, have been waiting for a revert since 72 hours now.   Had mailed private to the mail address you'd mentioned.   Could you revert to asap.. you'd indeed bought much time than usual.


Hi Srinivas81,

 

Sorry about the delay, I have sent you an email, please check and revert us back. Do let us know if you are facing any other issue on your device apart from Warranty update that we can take a look into.

 

Regards,
Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Srinivas81
Fanfold Paper
Posts: 12
Registered: ‎05-15-2019
Location: IN
Views: 82
Message 16 of 18

Re: Moto one power warranty

No issues Swaraj, reverted back to your message, just pls check for actioning at your end.

Senior MotoAgent
Senior MotoAgent
Posts: 6,027
Registered: ‎12-04-2017
Location: IN
Views: 71
Message 17 of 18

Re: Moto one power warranty

Hi vibrator2018,

 

Sorry about your bad experience with the Service Center. We would like to investigate this further. We have sent you Private Message, please check and revert us back.

 

Do let us know if you have any questions?

 

Regards,

Swaraj

Motorola Support

 

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Senior MotoAgent
Senior MotoAgent
Posts: 6,027
Registered: ‎12-04-2017
Location: IN
Views: 67
Message 18 of 18

Re: Moto one power warranty

Hi Srinivas,

Sure thanks! Glad to know that you do not have any issues with your device. Reverted you back, please check. Hope it helps!

-Swaraj
If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Top Kudoed Authors