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07-11-2018

BR

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Motorola One Macro Blank Screen After Picking Call

2020-03-11, 14:55 PM

Hi there, my Motorola One Macro screen is getting blank after I pick a call. I get no response by pushing the power button or getting the phone out of the case. The only way it is getting back is by waiting the call to be dropped.

Already tried restarting the phone and looking at settings but it did not work Any other ideas?

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17589 Posts

02-03-2016

US

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Re:Motorola One Macro Blank Screen After Picking Call

2020-03-16, 20:22 PM

Hi there, my Motorola One Macro screen is getting blank after I pick a call. I get no response by pushing the power button or getting the phone out of the case. The only way it is getting back is by waiting the call to be dropped.

Already tried restarting the phone and looking at settings but it did not work Any other ideas?

 

Hi.

 

Do you have a case or a screen protector on the phone -- or could you be covering the proximity sensor with your hand when answering? 

 

  • Matt
Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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