02-07-2019 08:47 PM
I was watching video on Amazon prime while it stopped streaming. I checked to see the internet and found that WiFi Icon is showing as not connected. When I opened WiFi Settings, the phone just hanged. I rebooted the phone and since then I am unable to switch on WiFi (Let alone connect or see available WiFi networks). Tried switching on HotSpot and the same result.
Checked this forum and other articles, tried all the solutions they provided (except for resetting the entire phone) and no positive result.
You may check the video I made showing the error: https://goo.gl/ssDUT5
02-08-2019 01:11 AM
I tried. It says allow this app to switch on the wifi. And when I press 'Yes', well there is the issue again. It won't let me switch it on which is the problem in discussion here. And thus HW test can't be conducted.
02-08-2019 06:52 AM
Does it allow access in Safemode?
Long press the power button until it reboots.
I agree that this is a smart idea. To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up.
02-11-2019 09:49 AM
WiFi automatically started working while I finished a voice call. Now it is working smoothly. Thanks for your support. I still have no Idea what happened to it.
Weird, but I'm glad! Let us know if this issue returns.