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11 Posts

10-26-2018

India

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Motorola One Power front flash not working

2018-10-26, 7:14 AM

My front flash is not working. I don't think it's a hardware issue. But, is there any fix for this? Like, a software update or anything to fix this?

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11 Posts

10-26-2018

India

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Motorola one power front flash not working

2018-10-26, 7:17 AM

My front camera flash is not working. I think it's a software issue. Is there any fix for it? Like an update?

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28352 Posts

02-02-2016

United States of America

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Re: Motorola one power front flash not working

2018-10-26, 12:17 PM

 wrote:

My front camera flash is not working. I think it's a software issue. Is there any fix for it? Like an update?


Have you tested in safe mode? Tried the moto help tool fix diagnostics to test flash? If flash works using those, then some app is likely cause. If neither of those tools work, try a factory reset and test before installing or restoring any apps. If flash still fails, servkce is needed 


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11 Posts

10-26-2018

India

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Re: Motorola one power front flash not working

2018-10-26, 12:22 PM

Yes,I tried safe mode. It didn't work. I even reset my phone. But I am not able to perform diagnostics on front flash. When I go in Moto care and click on flash ,it checks for rear camera flash only.

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28352 Posts

02-02-2016

United States of America

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Re: Motorola one power front flash not working

2018-10-26, 12:25 PM

 wrote:

Yes,I tried safe mode. It didn't work. I even reset my phone. But I am not able to perform diagnostics on front flash. When I go in Moto care and click on flash ,it checks for rear camera flash only.


Sounds like a hardware issue to me. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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11 Posts

10-26-2018

India

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Re: Motorola one power front flash not working

2018-10-26, 12:27 PM

Okay,thanks. I will go and check with the service centre.

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1 Posts

05-26-2019

India

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Re: Motorola one power front flash not working

2019-05-26, 8:20 AM

Actually when I got my phone the front flash was not working when taking selfie....but the led was working fine when I made a hardware test.... couple of months later after getting 2 to 3 updates the front flash is working when taking selfie....

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1 Posts

10-03-2019

India

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Re: Motorola One Power front flash not working

2019-10-03, 12:58 PM

After the september security patch 2019 ,my camera front flash doesn't work. is there is any hardware issues or software issues?! i never ecpected this from motorolo one power .i just bought this phone 3 months ago , it has no damages in external. i want a clarifiaction and solution for this problem.

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1 Posts

03-28-2017

United Arab Emirates

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Re: Motorola one power front flash not working

2019-11-06, 17:34 PM

Selfie flash is working but still it's not showing the effect on pictures. Still dark. Why...

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2975 Posts

04-04-2018

India

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Re: Motorola one power front flash not working

2019-11-12, 10:46 AM

 wrote:

Selfie flash is working but still it's not showing the effect on pictures. Still dark. Why...


Hi Unaif,

 

Sorry to know this and thanks for posting! Take the hardware test-- go to the app drawer > Moto Help > Hardware test > Flash > test. Let us know the result.

 

Regards,

Suman



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