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9 Posts

11-10-2018

IN

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Network problem in Motorola One Power

2019-01-23, 0:58 AM

 There appears to be a new bug with Mobile data. A small x mark appears on both SIMs signal bars while the data is ON,  calls both incoming and outgoing works. But the mobile data does not.I If connected to Wi-Fi or if data is switched off the x mark disappears.

 

I used the device in Safe Mode, swapped SIMs,rebooted the phone, turned the Airplane mode ON and OFF and the issue is still there.

 

I use BSNL as my primary, and Vodafone as second SIM. Vodafone is the one I use for data. I have installed December security patch.

I hope you fix this issue with January security update if you ever plan to release one.

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19 Posts

10-20-2018

IN

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Re: Network problem in Motorola One Power

2019-01-23, 3:13 AM

I had same issue with Vodafone when i was using it. Maybe you connection is too slow.

Check with yours service provider for APN settings.

Try it with Airtel or Jio sim and see if the problem persists.

The little x signifies you don't have internet connection. So when you access internet using WiFi it's gonna disappear. 

Post here if it works. :)

- 1BHP
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1044 Posts

10-08-2015

IN

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Re: Network problem in Motorola One Power

2019-02-04, 13:05 PM

 wrote:

 There appears to be a new bug with Mobile data. A small x mark appears on both SIMs signal bars while the data is ON,  calls both incoming and outgoing works. But the mobile data does not.I If connected to Wi-Fi or if data is switched off the x mark disappears.

 

I used the device in Safe Mode, swapped SIMs,rebooted the phone, turned the Airplane mode ON and OFF and the issue is still there.

 

I use BSNL as my primary, and Vodafone as second SIM. Vodafone is the one I use for data. I have installed December security patch.

I hope you fix this issue with January security update if you ever plan to release one.


Hi jkmp3,

 

Greetings from Motorola, 

 

I'd like to confirm if you still the having reported phone concerns? Please let me know. 

 

Please send me a Personal Message and follow this format:

 

Mobile Network Fluctuation - Your Carrier  - The date and time when it happened - The physical address where it happened. 

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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2 Posts

02-06-2019

IT

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Re: Network problem in Motorola One Power

2019-02-06, 18:15 PM

Dear agent Nikh, I'm experiencing the same problen worh my Motorola one XT1941-4: quite often the data network (3g and 4g) is lost and not recovered.I order to fix I normally need to reatart, sometimes is enough to activate and de-activate the airplane mode.Looks like a sweet bug.

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1 Posts

03-01-2019

IN

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Re: Network problem in Motorola One Power

2019-03-01, 16:14 PM

Expected network issue to get fixed by Feb update.. :/

This will be my first and last Moto product!

Disappointed!!

Worst from Moto!

Pls suggest me a way to dispose this junk..

 

 

 

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3 Posts

05-03-2019

IN

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Re: Network problem in Motorola One Power

2019-05-08, 15:31 PM

My Motorola power one just wont catch any Airtel signal and when i out the same sim in another lenovo phone the sim works fine. Did every reset i was told and it still does not work. Is there something wrong with my sim or the phone.

 

Also I keep getting the X mark while using my jio net when ever my wifi stops.

 

 

Can someone please help. 

 

P.s if i go the service center they just keep my phone for a month or so. PLEASE HELP

 

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1 Posts

11-09-2019

IN

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Re: Network problem in Motorola One Power

2019-11-09, 15:56 PM

I feel like I have a peace of Junk in the name of Motorola One Power. It is so frustrating to face the slow internet when the other devices are giving full 4G speed at the same location.

 

Let me know if someone can help me solve this issue.

 

Regards,

Somanath

9538179587-)

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1540 Posts

04-04-2018

IN

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Re: Network problem in Motorola One Power

2019-11-12, 10:32 AM

 wrote:

I feel like I have a peace of Junk in the name of Motorola One Power. It is so frustrating to face the slow internet when the other devices are giving full 4G speed at the same location.

 

Let me know if someone can help me solve this issue.

 

Regards,

Somanath

9538179587-)


Hi Somanathch,

 

Sorry to know about this and thanks for posting! Kindly check with your Network Provider and reset your APN settings.

 

Regards,

Suman



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0 Posts

01-31-2020

US

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  • Message 9 of 9

Re: Network problem in Motorola One Power

2020-02-02, 8:34 AM
Check this bug report

https://drive.google.com/file/d/1AuZRPmaO4M78vK6pKZsY2I7Jc8r8DxDy/view?usp=drivesdk

Mobile data issue in android 10 update
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