Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

motorola one Phonesmotorola one / motorola one power
All Forum Topics
Options

1 Posts

08-07-2020

Afghanistan

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎08-07-2020
  • Location: Afghanistan
  • Views: 5
  • Message 1 of 4

No VoLTE option in moto one power.

2021-03-02, 15:23 PM

I'm using Moto One Power.

 

Okay, so I don't know how long this has been an issue, but I just noticed that there's no longer a - VoLTE option available in settings. It's just disappeared!!

 

This was after I tried calling a customer service that starts with "1860 *** ****" that particularly requires a VoLTE connection. 

 

And I've tried rebooting, removing the sim and changing the slot - didn't help. Any help would be appreciated.

 

Thanks and regards.

Screenshot_20210302-203945~2.png
Reply
Options

682 Posts

11-24-2020

India

106 Signins

9845 Page Views

  • Posts: 682
  • Registered: ‎11-24-2020
  • Location: India
  • Views: 9845
  • Message 2 of 4

Re:No VoLTE option in moto one power.

2021-03-03, 7:44 AM

Hi Shourya582,

 

Thanks for writing to us. Sorry to know about this. I will do my best to help you. It would be great if you could tell me the place of purchase and confirm your current country of residence.

 

Also, I would like to inform 4G calling is known as VoLTE. Could you please confirm if the VoLTE is not detecting on your phone? Was it detecting before? Have you tried contacting the carrier support/SIM service provider? If not, please contact the carrier and let me know how it goes. I look forward to your response.

 

Thanks

Sunitha



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

101 Posts

07-05-2019

India

88 Signins

485 Page Views

  • Posts: 101
  • Registered: ‎07-05-2019
  • Location: India
  • Views: 485
  • Message 3 of 4

Re:No VoLTE option in moto one power.

2021-03-04, 5:36 AM

Hey bro please tell if you were firstly getting VOLTE option for Airtel sim as in my mop it has always been 4g calling but for JIO its VOLTE so please tell....

Reply
Options

2975 Posts

04-04-2018

India

396 Signins

27540 Page Views

  • Posts: 2975
  • Registered: ‎04-04-2018
  • Location: India
  • Views: 27540
  • Message 4 of 4

Re:No VoLTE option in moto one power.

2021-03-11, 6:05 AM

@ Sanyam-007 wrote:

Hey bro please tell if you were firstly getting VOLTE option for Airtel sim as in my mop it has always been 4g calling but for JIO its VOLTE so please tell....

 

Hello,

 

Thanks for writing to us Sanyam, let me assist you with this. I would like to inform you that 4G calling is VoLTE, it differs from carrier to carrier. In Jio connection, it is called VoLTE whereas, in Airtel connection, it is known as 4G calling.

I hope I am able to clear the confusion.

 

If there is anything else you need help with, please write us back.

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms